DIRECTOR

Job Description:

• Lead and oversee global employment operations across APAC, ensuring regulatory compliance, operational quality and a high level of client service.
• Provide senior guidance on employment, payroll, labor relations and employee lifecycle matters across multiple regions.
• Interpret and apply local employment and payroll regulations, translating complex legal and regulatory requirements into practical business solutions.
• Act as a senior escalation point for complex client, employee, payroll, compliance and employment matters.
• Manage relationships with international clients across multiple regions
• Handle sensitive and high-impact situations, including employment disputes, regulatory issues, terminations, employee escalations and other crisis situations.
• Partner closely with Legal, HR, Finance, Client Services and other functions across a global matrix organization.
• Support complex client onboarding and provide senior-level input on employment structures, contractual matters and regulatory requirements.
• Drive consistency, risk management and continuous improvement across regional global employment operations.
• Represent the Asia region in global initiatives, strategic projects and senior stakeholder discussions.
• Develop strong relationships with internal and external stakeholders across multiple countries and cultures.
• Travel to Malaysia, Australia and other locations across the region as required.
• Work across US business hours when required to support global clients and stakeholders.

Required Qualifications & Experience:

• Bachelor's degree in Law is mandatory.
• Strong knowledge and practical understanding of employment, payroll regulations and labour relationsacross experience managing international clients across multiple regions.
• Significant experience in an global employment, payroll, employment law or international HR environment.
• Proven experience managing international clients, particularly clients based in multiple regions
• Strong understanding of employment law and the ability to provide practical guidance on complex employment-related matters.
• Demonstrated experience managing sensitive escalations and complex or high-pressure situations.
• Excellent stakeholder management and communication skills, with the ability to work effectively with senior clients and global leadership.
• Experience working in a matrix management environment across multiple countries and functions.
• Willingness and ability to travel regularly across Asia-Pacific, including Malaysia and Australia.
• Flexibility to work US business hours when required.
• Strong commercial awareness and the ability to balance legal and regulatory requirements with client and business needs.