Set the Standard for Facilities Performance Across 14 Sites
Fourteen locations need more than facilities oversight-they need one operating standard. As Director of Facilities Management, you'll own the strategy connecting infrastructure reliability, preventive maintenance, administrative services, vendor performance, budgets, and distributed teams across a nationwide footprint. You'll establish the frameworks that improve consistency today and support expansion tomorrow. At Emapta, this enterprise-wide mandate gives proven facilities leaders the opportunity to create visible business impact while building a long-term global career backed by executive exposure, stability, continuous development, and an award-winning employee experience.
Job Snapshot
- Employment Type: Full-time
- Shift: Flexible Shift | Weekends Off (Flexibility to work on weekends or holidays as necessary)
- Work Setup: Hybrid, Ortigas
Benefits That Invest in Your Leadership Career
- Competitive Salary Package
- Hybrid work arrangement
- HMO coverage with free dependent upon regularization
- Weekends off
- Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Qualifications
- Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field
- 10+ years of progressive facilities management experience, including at least 3-5 years in a multi-site leadership capacity
- Proven track record of managing teams and facilities across multiple sites or locations simultaneously
- Strong technical knowledge of preventive maintenance programs and critical equipment management, including HVAC, electrical, fire/life safety systems, and generators
- Experience overseeing administrative services, including front desk, housekeeping, and administrative support functions
- Demonstrated experience designing and implementing standardized processes, procedures, and SOPs at scale
- Experience in BPO, shared services, or another fast-paced, multi-site environment strongly preferred
- Strong stakeholder management and communication skills, with the ability to influence across a distributed leadership team
- Willingness to travel regularly across Philippine site locations
Responsibilities
Preventive Maintenance & Technical Operations
- Own the preventive maintenance program for all critical building equipment, including HVAC, electrical, fire/life safety systems, generators, and related infrastructure across all 14 sites
- Lead a team of multi-skilled technicians responsible for preventive maintenance execution and minor repairs
- Develop maintenance schedules, SLAs, and equipment lifecycle and replacement plans to minimize downtime and unplanned repair spend
Administrative Services Management
- Lead front desk, housekeeping, and administrative support functions across all locations
- Ensure consistent service levels and standards regardless of site size or location
- Manage relationships with outsourced and third-party service providers where applicable
Process Standardization & Optimization
- Design and roll out standardized processes, procedures, and SOPs for facilities and administrative services across all 14 locations
- Identify and lead optimization initiatives across cost, headcount efficiency, response times, and service quality
- Develop frameworks and playbooks that extend seamlessly to new sites as the footprint grows
Team Leadership
- Build, lead, and develop a distributed team of facilities managers, multi-skilled technicians, and administrative services staff
- Establish performance metrics, accountability structures, and reporting cadences across the multi-site team
Budget & Vendor Management
- Own the facilities and administrative services budget across all locations
- Negotiate and manage vendor and service provider contracts
Join Emapta, recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.
Be part of a team that showcases Filipino excellence to the world. With over 30 offices across 11 countries and 1,200+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.
At Emapta, you're not just joining a company-you're becoming part of a thriving community of 12,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.
We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire.
Tim Vorbach, CEO
#EmaptaEra
