Make your next big career move by applying as KMC Solutions next DIRECTOR – HR BUSINESS PARTNER & SERVICES!
DIRECTOR – HR BUSINESS PARTNER & SERVICES
Leads strategic HR partnership and service delivery for global clients by designing scalable workforce solutions, strengthening employee relations governance, and driving operational excellence across the employee lifecycle.
Why This Role Matters
In this role, you will serve as a trusted HR advisor to clients, helping shape workforce strategies that support business growth and operational efficiency. You will play a critical role in aligning people practices with organizational goals while ensuring compliant, high-quality HR service delivery. This position is instrumental in elevating HR from a support function into a strategic growth enabler for offshore operations.
What You'll Be Doing:
Strategic HR Business Partnering
- Serve as a strategic HR advisor to clients by translating business goals into scalable people solutions
- Build trusted partnerships with senior stakeholders and provide guidance on workforce and organizational challenges
- Deliver HR insights and recommendations that support operational and business objectives
Employee Relations & Governance
- Lead employee relations governance and ensure compliant, defensible, and disciplined case management
- Provide guidance on complex employee issues while maintaining strong governance standards
- Partner with leaders to strengthen employee engagement and workplace culture
Organization Design & Workforce Planning
- Design organization structures and workforce plans that support scalability and efficiency
- Advise clients on role alignment, team structures, and resource planning
- Support organizational transformation and change management initiatives
Compensation, Performance & HR Operations
- Guide clients on compensation strategies, rewards programs, and performance frameworks
- Oversee HR service delivery across the employee lifecycle with a focus on quality, speed, and employee experience
- Ensure operational excellence across onboarding, employee support, and HR processes
Analytics, Reporting & Team Leadership
- Translate workforce data and insights into actionable business recommendations
- Develop reports and dashboards to support workforce planning and decision-making
- Build, lead, and mentor a high-performing HRBP and HR Services team
What You Bring
Experience
- Strong background in HR Business Partnering, client advisory, and HR operations
- Proven experience in employee relations, organization design, and workforce planning
- Experience supporting global or offshore operations is an advantage
Core Skills
- Strategic stakeholder management and client partnership
- Employee relations and governance expertise
- Organizational design and workforce planning
- Leadership, coaching, and team development
- Analytical thinking and problem-solving
Tools / Systems
- Proficiency in HRIS platforms, reporting tools, and workforce analytics
- Strong working knowledge of Microsoft Office Suite and Google Workspace
Education / Certifications
- Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field
- Postgraduate studies or HR certifications are an advantage
Nice-to-Have
- Background in business operations, analytics, or process excellence
- Experience in consulting or client-facing HR environments
- Ability to simplify complex people challenges into practical solutions
- Strong commercial mindset and operational awareness
Why Join KMC
- Be part of a company that goes beyond EOR—we build and scale entire offshore operations
- Work with global clients across multiple industries
- Help shape the future of HR as a strategic business enabler
- Collaborate with high-performing teams in a fast-growing organization
