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Position Responsibilities:
Build and Lead a Risk-Based Control Testing Program
Assistin building the Control Testing Team program in alignment with the Company'smethodology.
Direct standardized, risk-based Line 1 control testing across technology domains.
Supervise multiple engagements and guide the testing team onappropriate scoping, sampling, test procedure development, evidence evaluation, issue identification, and retestingin accordance withLine 1 testing standards.
Deliverhigh qualityreporting and thematic analysis.
Ensuretimelydelivery of high-quality reporting, thematic analysis, and clear risk insights for regional and global stakeholders.
People Leadership & Regional Oversight
Leadand develop a high-performing regional control testing team.
Provide coaching, quality review, and oversight to ensure strong, consistent execution.
Foster a culture of accountability, continuous improvement, and collaboration across time zones.
Coordinate closely with global peers to align regional execution to global strategy.
Modernize Control Testing
Identify, evaluate, andleverageautomation, analytics, and AI enabled tools to improve depth, coverage, and consistency of testing.
Find opportunities for continuous monitoring and streamline testing processes. Champion the shift from manual, point in time processes.
Keep Us on Track
Contribute to weekly and monthly management reporting, including regional scorecards, dashboards, KPIs, and operational metrics.
Be a Global Voice
Represent the Control Testing function in global forums, leadership meetings, and cross-functional initiatives.
Required Qualifications:
Strategic problem solverwho'spassionate about risk and capable of building a teamthat delivers results.
10+ years of progressive experience in Audit, Technology Risk, Information Security, Operational Risk, or Business Resiliency within a global financial services organization.
Preferred Qualifications
Professional designation (e.g., CPA, CIA, CISA) and university degree or equivalent experience in Computer Sci ence, Information Technology, Business, or related field.
Demonstrated ability to assess business processes and their risk implications, and make practical, beneficial recommendations.
Expertisewith key control frameworks and their application to technology environments.
Excellent project management skills and ability to work independently while guiding others work quality.
Experience with data analytics to improve testing coverage and efficiency.
Hands-on experience with GRC tools (Archer preferred),Co-Pilotand Power BI.
Abilityto harness data lakes, Python, and Gen AI to enhance testing would be an asset.
Expertise inrisk methodologies, control design, and audit standards.
Outstanding verbal and written communication skills - you can simplify complexity and tell compelling stories with data.
Comfortable working across global time zones and navigating diverse collaborator environments.
Fluent Englishrequiredproficiencyin one or more Asian languages strongly preferred.
Core Proficiencies
When you join our team:
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonabl e accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .
Working Arrangement
Job ID: 149329597
Skills:
technology risk , Archer, Power Bi, Information Security, Data Analytics, Python, Business Resiliency, Gen AI, Operational Risk, Audit, GRC tools, Co-Pilot
Skills:
people operations, legal regulations, Organizational Development, data-driven decision-making, HR processes, People Analytics, Workforce Planning, Hris, Succession Planning, Compensation, Six Sigma, engineering methodologies
Skills:
Automation initiatives, Transformation process improvements, Reinsurance operations, Actuarial processes, Stakeholder Management
Skills:
Data Analytics, Revenue cycle operations, Epic software solutions, Compliance with healthcare regulations, Process Improvements
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