Dining Manager

Company Description

Vikings Group is a Philippine-based leading luxury buffet restaurant chain, known for offering an extensive selection of local and international cuisine. The group has earned numerous accolades and expanded its presence with innovative concept stores such as Niu by Vikings, Four Seasons Buffet and Hotpot, The Alley by Vikings, and more. Each brand continues the legacy of Vikings Luxury Buffet, becoming a significant name in the hospitality and dining industry. Committed to delivering high-quality dining experiences, Vikings Group thrives on catering to the gastronomic desires of Filipinos.

Role Description

The Dining Manager is a full-time and on-site role based in Laoag. The role involves leading and coordinating daily dining operations, ensuring high-quality service and guest satisfaction. Responsibilities include supervising staff, managing schedules, overseeing the dining floor, ensuring compliance with health and safety standards, and addressing customer concerns. The Dining Manager will also work closely with the kitchen team to maintain smooth operations and manage inventory. This role requires effective communication and leadership to foster a positive dining experience for guests and a productive work environment for the team.

Qualifications

• Strong leadership, team management, and organizational skills
• Experience in customer service, problem-solving, and conflict resolution
• Knowledge of health and safety standards, as well as restaurant operations
• Exceptional communication and interpersonal skills for engaging with guests and staff
• Ability to manage schedules, coordinate with kitchen staff, and oversee day-to-day activities
• Previous experience in restaurant or hospitality management is highly preferred
• Bachelor's degree in Hospitality Management or a related field is an advantage
• Flexibility to work varying shifts, including weekends and holidays