Digital Product Experience Designer (UI/UX Designer)

Job Summary

We are looking for an experienced Product Experience Designer (UI/UX) – Lead to help design simple, user-friendly, and engaging digital experiences for our client's products and services.

The ideal candidate should have strong UI/UX design skills, understand customer needs, and know how to turn business requirements into easy-to-use digital products.

You will work closely with Product Managers, Developers, and other teams to create and improve digital experiences that meet customer needs and business goals.

Key Responsibilities

1. UI/UX Design

• Handle the design process from planning and research to wireframing, prototyping, and final design.
• Create user-friendly layouts, interfaces, and customer journeys.
• Develop high-quality designs and interactive prototypes.
• Make sure designs follow company standards and provide a consistent user experience.
• Turn complex requirements into simple and easy-to-use designs.

2. User Research and Testing

• Conduct user research and usability testing to understand customer needs.
• Identify problems and areas where the user experience can be improved.
• Use customer feedback and data to guide design decisions.
• Recommend design improvements to increase customer satisfaction and product usage.
• Test designs and make changes based on feedback and results.

3. Team Collaboration

• Work with Product Managers to understand product requirements and customer needs.
• Coordinate with Developers, Marketing, Business, and other teams during product development.
• Make sure designs meet customer needs, business goals, and technical requirements.
• Join product planning meetings and design reviews.
• Explain design ideas and recommendations clearly to stakeholders.

4. Design Leadership and Improvement

• Follow and promote good UI/UX design practices.
• Help maintain and improve the company's design system.
• Look for ways to make customer journeys simpler and better.
• Review designs and provide feedback to maintain quality.
• Stay updated on new design tools, technologies, and AI-assisted design solutions.

Required Qualifications

• At least 5 years of experience in UI/UX Design, Product Design, or Digital Experience Design.
• Experience designing digital products and applications.
• Good understanding of user experience, user interface, interaction design, and customer journeys.
• Hands-on experience with wireframes, prototypes, user flows, and high-quality UI designs.
• Ability to handle multiple projects and work with different teams.
• Strong portfolio showing previous design projects and completed work.
• Good communication and stakeholder management skills.
• Strong analytical, creative, and problem-solving skills.

Preferred Qualifications

• Experience in fintech, digital banking, e-commerce, or similar industries.
• Experience designing mobile applications.
• Knowledge of product analytics and ways to improve customer engagement.
• Experience working in an Agile environment.
• Familiarity with design systems and reusable design components.
• Proficiency in design tools such as Figma.
• Knowledge of AI-assisted design tools is an advantage.

Work Arrangement/Setup: Hybrid setup in BGC, Taguig

Contract: Must be willing to accept an initial 6 mos contract with a possibility of extension depending on performance and business needs.