Digital Ordering Operations Specialist

Leslie Corporation is an established food manufacturer and distributor founded in 1960 from the Philippines. We are one of the country's largest leading snack manufacturing companies, operating several modern and fully automated plants. With over 50 years of experience, we continuously strive to deliver quality and value-filled offerings to our customers.

We are composed of three major business units:

• Snack Food Division – known for iconic Filipino snacks like Clover Chips
• Agribusiness Division – operating Leslie Farms, a modern swine production business
• Food Service Division – the home of Minute Burger, BBQ Bob, and Butcher Bob

This opportunity is with our Food Service Division (FSD)—a fast-growing and dynamic unit focused on serving everyday happiness through great food experiences. FSD is the team behind Minute Burger, a pioneer in Buy 1, Take 1 burgers with over 600 stores nationwide, and BBQ Bob, which brings delicious barbeque meals to Filipino customers. We're dedicated to quality, affordability, and innovation as we expand our footprint in the quick-service and food franchising industry.

Join us in creating everyday happiness!

Job Summary

The Digital Ordering Operations Specialist supports the execution and day-to-day management of the brand's owned digital ordering platform (MB Go) and any third-party services required for franchisees and stores to participate in MB Go. Reporting to the Marketing Operations Manager, this role handles content updates, promotional execution, user communication, and adoption coordination across the platform and its integrated providers.

Main Duties and Responsibilities

1. Maintain and execute the MB Go promotional calendar.
2. Support campaign execution across MB Go and its integrated third-party services:  coordinate voucher uploads, manage promotional placements, and ensure platform and payment gateway functionality is working as expected
3. Track ongoing MB Go performance metrics (app downloads, registrations, MAU, order frequency, third-party service transaction share): relay confirmed fixes or platform updates to franchisees or the franchisor team as needed.
4. Guide franchisees and drive crew-facing in-store adoption of MB Go and its required third-party services: coordinate with store operations and training teams to distribute POS materials, track crew awareness, and report on frontline feedback and customer friction points.

Qualifications:

• Bachelor's degree in Business, Marketing, Information Systems, or a related field preferred
• 2–3 years of experience in digital marketing, e-commerce operations, or platform coordination; experience with a direct-to-consumer app or third-party service integration is an advantage
• Basic understanding of mobile payment flows, third-party service onboarding, and common customer friction points in digital ordering
• Detail-oriented with strong organizational skills
• Comfortable with data and digital technology
• Strong coordination and communication skills