Digital Media Specialist

Systems & Digital Media Specialist (Salesforce, CTM, Meta)

Onsite at Cebu Business Park, Cebu City · Full-time · Night shift (US business hours), Monday to Friday

About the role

Our client, a US company, needs a hands-on specialist who keeps their business systems running and creates their social media content. You will look after Salesforce, CallTrackingMetrics (CTM) and Meta (Facebook and Instagram) day to day, fix issues, keep the integrations working, and produce the posts, reels and videos that go out on their channels.

What you will do

• Systems: administer Salesforce, troubleshoot CTM call routing and integrations, manage the Meta business platforms, and support Slack and other connected tools.
• Content: create and publish social media posts, reels, videos and graphics, edit footage, keep the content calendar and keep the branding consistent.
• App: update the client's app content, spot usability improvements, handle routine fixes yourself, and work with the development team on larger changes.

What you bring

• Proven hands-on experience with Salesforce, CallTrackingMetrics (CTM) and Meta Business tools.
• A portfolio of your own content: social posts, video editing and branding work.
• Relevant IT certifications are required.
• App management experience is a plus.
• A degree is not required. Extra technical skills are a plus.

Details

• Onsite at our office in Cebu Business Park, Cebu City.
• Night shift (US business hours), Monday to Friday.
• Full time, 40 to 48 hours a week. The client is also open to two part-time specialists instead: one for Salesforce and CTM, one for Meta and content. If you would rather work part-time, tell us which side you prefer.

How to apply

Apply with your resume and a link to your portfolio, and tell us how you have used Salesforce, CTM and Meta.

What you get

• Salary package with regular salary appraisals
• HMO and health insurance
• Night differential and holiday premium pay
• Service incentive leave upon regularization
• Monday to Friday schedule, weekends off
• Full-time direct hire with real room to grow
• Training and upskilling through SOS Academy
• Employee engagement activities and a healthy work environment
• Class A office in Cebu Business Park with backup power and redundant internet

About Staff Outsourcing Solutions: we build dedicated teams in Cebu for businesses in the United States, Canada and Australia. Our team members work inside our clients daily operations in customer service, sales, healthcare support, accounting, e-commerce, creative and technical roles, full time and on site in Cebu Business Park. We hire for experience and character, we train through SOS Academy, and we keep the same team with a client for years. Founded in 2010, we have grown mostly by referral. Every applicant gets a reply. Office: 7th Floor, MDCT Building, Leyte Loop, Cebu Business Park, Cebu City. Website: staffoutsourcing.com. Careers: staffoutsourcing.com/careers/job-posting. Posted by Chris Rush, founder.

Staff Outsourcing Solutions never asks applicants for payment, training fees or personal documents before a written job offer.