Digital Marketing Operations Supervisor

Digital Marketing Operations Supervisor

Full-Time | 100%Remote (Philippines-based) | PST

Step Into a Leadership Role That Drives Real Operational Impact

Lead the Engine Behind High-Performance Digital Marketing Delivery at Doneverse

At Doneverse, we're not just building virtual assistant teams — we're building scalable production systems that help founders move faster, execute better, and grow smarter.

We're looking for a high-performing Digital Marketing Operations Supervisor who can lead multiple production teams with structure, speed, and accountability. This is a role for operational leaders who thrive in fast-paced environments, know how to drive performance, and understand what world-class digital marketing delivery looks like.

If you're someone who can balance people leadership with operational excellence — while keeping quality and efficiency high across multiple functions — this could be your next big career move.

Why This Role Is Different

This isn't a traditional people management role.

As a Digital Marketing Operations Supervisor, you'll oversee the operational backbone of our creative and production teams — ensuring work is delivered on time, at a high standard, and aligned with Founder expectations.

You'll lead Team Leaders and Senior Specialists across:

• Graphic Design
• Social Media
• Website Builds
• Funnel Builds
• Online Course Builds
• Intake Team

You won't just manage people.

You'll own delivery, workflow efficiency, quality standards, and operational performance across the production ecosystem.

What You'll Own

You'll lead with clarity, structure, and high standards by:

• Managing Team Leaders and Senior Specialists across multiple production functions
• Building a high-performance culture focused on accountability, ownership, and execution
• Setting and enforcing KPIs across quality, turnaround times, productivity, and delivery standards
• Owning end-to-end production output across creative and digital marketing deliverables
• Acting as the final escalation point for delivery or quality-related concerns
• Overseeing workload balancing, capacity planning, and team utilization
• Identifying operational bottlenecks and improving workflows, SOPs, and quality control systems
• Driving SLA adherence and operational consistency across all production teams
• Partnering closely with Intake, CX, Product, Training, and Workforce teams to ensure seamless delivery
• Tracking and reporting key operational metrics including:
• Output volume
• Quality scores
• Turnaround times
• Team productivity
• Implementing performance improvement plans and leadership coaching where required
• Developing future leaders within the organization

This is a role for leaders who don't wait for problems to escalate — they solve them before they happen.

Who Thrives in This Role

You'll succeed here if you're highly operational, performance-driven, and comfortable leading multiple teams in a fast-moving environment.

You Bring:

• 5+ years of experience in digital marketing, creative production, or operations
• 2–3+ years of leadership experience managing Team Leaders, Senior Specialists, or large teams
• Strong understanding of digital marketing production workflows, including: Websites and funnels (WordPress, GoHighLevel, Kajabi, etc.), Social media content and strategy, Creative production and branding systems
• Proven ability to manage multiple teams or functions simultaneously
• Strong operational mindset with experience improving workflows and systems
• Excellent leadership, coaching, and communication skills
• A highly data-driven approach to KPIs, reporting, and performance management
• Strong problem-solving and critical-thinking abilities
• Ability to operate effectively in a fast-paced, high-growth environment
• Experience using operational and productivity tools such as: Google Sheets / Excel, Google Data Studio, ActivTrak. Sprout,. ZohoDesk or similar platforms

Why Join Doneverse

At Doneverse, leadership isn't about maintaining the status quo.

It's about building systems, elevating standards, and creating measurable impact.

Here, you'll:

• Lead high-performing remote teams across multiple digital marketing functions
• Play a direct role in improving operational scalability and production quality
• Work alongside ambitious leaders focused on growth and execution
• Have visibility, ownership, and influence across major operational initiatives
• Be empowered to improve systems, workflows, and team performance at scale

We move fast.

We value accountability.

And we reward leaders who drive outcomes.

About Doneverse

Doneverse is a rapidly growing provider of virtual assistant services, supporting entrepreneurs and businesses in the digital marketing space. We help founders scale smarter by pairing them with elite Filipino talent, strong systems, and operational leadership that delivers results.

At Doneverse, leadership is earned through ownership, execution, and impact.

Ready to Lead at a Higher Level

If you're ready to take ownership of large-scale production operations, lead high-performing teams, and help shape the future of digital marketing delivery — we'd love to hear from you.