Job Description

Job Purpose:

The Digital Learning Manager drives how we learn, lead, and adapt at speed and scale. This role is pivotal in shaping culture, building capability, and enabling employees to thrive in a fast-changing environment. You will design gamified, multi-channel learning journeys and ensure seamless learner experiences across our platforms, HCM, and chatbot.

Responsibilities:

Develop gamified, multi-channel programs on culture, functional skills, systems, and leadership
Ensure programs are engaging, scalable, fast to deploy, and tied to measurable business impact through analytics
Set standards and templates for SME (Subject-Matter Expert)-authored content
Support SMEs in capturing and sharing expertise by simplifying authoring while respecting their operational workload
Keep modules complete, accurate, usable, and regularly updated
Partner with HCM (Human Capital Management), LXP (Learning Experience Platform), EXP (Employee Experience Platform), and AI ChatBot teams
Deliver seamless learner journeys with smooth access, quick issue resolution, and analytics-driven insights
Partner with HR Business Partners to sustain active learner communities
Drive participation and recognition through leaderboards, raffles, campaigns, and regular communication
Use analytics to track engagement and optimize community activity
Recruit, mentor, and manage digital design interns in partnership with academic institutions
Oversee high-quality storytelling and learning content outputs while developing future-ready talent
Scan for, test, and embed GenAI (Generative AI) tools such as text-to-video, AI narration, and personalization
Build workflows that accelerate production and expand creative possibilities

Requirements:

Graduate of a 4-year degree in Psychology, Behavioral Science, Human Resource Management, or any related course
Hands-on, with 5+ years in Digital Learning, Instructional Design, or L&D Technology
Strong background in content strategy, platform and HCM integration, and analytics
Intune with advances in digital learning, including immersive storytelling and GenAI
Skilled in engaging SMEs, interns, and HR Business Partners to deliver at scale
Proven project management, communication, and stakeholder engagement skill
Willing to work in MOA Square, Pasay City