- Collaborative and inclusive workplace culture
- Continuous learning opportunities & leadership training
About Our Client
An organisation within the insurance industry based in the Philippines.
Job Description
- Design and execute digital strategies to improve customer engagement and satisfaction.
- Develop and implement marketing campaigns tailored to enhance digital customer experiences.
- Collaborate with internal teams to align digital initiatives with overall marketing and agency objectives.
- Analyse customer data to identify trends and opportunities for engagement improvement.
- Monitor digital channels and optimise performance through data-driven insights.
- Drive innovation in digital tools and platforms to meet evolving customer needs.
- Provide leadership in managing digital projects and initiatives.
- Ensure compliance with industry standards and best practices in digital customer engagement.
The Successful Applicant
A Successful Digital Customer Engagement Principal Should Have
- Expertise in developing and implementing digital strategies within the insurance industry.
- Strong knowledge of customer engagement tools and platforms.
- Proven ability to analyse data and translate insights into actionable strategies.
- Experience in managing cross-functional projects and teams.
- Solid understanding of marketing principles and their application to digital channels.
- Background in ensuring compliance with industry standards and regulations.
What's on Offer
- Permanent role within the insurance industry.
- Additional benefits to be confirmed.
Contact:
Quote job ref: JN-072026-7063774
