Job Description

About the Role

We are looking for a Digital Commerce Analyst to support our e-commerce business through SEO, website analytics, marketplace performance, and data analysis.

You will analyze digital performance, identify opportunities, and provide recommendations to improve online traffic, sales, and customer experience.

Key Responsibilities

Analyze website and e-commerce performance
Monitor traffic, sales, conversion, customer journey, cart abandonment, and checkout behavior
Conduct keyword research and support SEO initiatives
Monitor organic search performance and SEO trends
Use data to identify problems and opportunities
Create reports and provide actionable recommendations
Conduct A/B testing for website and digital initiatives
Work with IT and other teams on website, data, and automation projects

Requirements

Bachelor's degree in Marketing, Business, or a related course
At least 2 years of experience in e-commerce, digital marketing, retail, sales, or related roles
Experience with e-commerce analytics and SEO
Strong analytical and problem-solving skills
Good understanding of website and digital performance metrics
Proficient in Microsoft Office/Excel
Experience with Shopify, Grab, or other e-commerce platforms is an advantage
Good communication skills
Able to work independently and manage multiple tasks

Good to Have