Digital Account Manager

Digital Account Manager (ecommerce / DTC)

At DTC Mode, we build and run high-performing marketing funnels for some of the most exciting direct-to-consumer brands in the world. We're looking for an experienced Digital Account Manager / campaign manager to own client relationships, manage day-to-day execution, and lead creative direction across email, paid media, and funnel strategy.

The Role

You'll work directly with founders and in-house teams across multiple DTC brands, acting as the bridge between clients, creatives, and performance. Your job is to make sure every part of the funnel from ads to emails performs at the highest level. You'll brief designers and editors, shape messaging angles, and oversee testing and optimisation across key channels.

You'll manage accounts end-to-end: onboarding new clients, running strategy calls, coordinating creative delivery, and making sure every campaign ships on time and hits targets. You'll be both strategic and hands-on, equally comfortable writing ad copy, reviewing flows in Klaviyo, or jumping into Meta Ads Manager to understand what's working.

What You'll Do

• Lead day-to-day communication with clients and internal teams
• Brief, review, and manage creative assets with designers, editors, and copywriters
• Plan and optimise email marketing flows, campaigns, and automations
• Collaborate with paid media specialists to align creative testing and messaging strategy
• Analyse performance data to identify growth opportunities and guide next steps
• Run monthly strategy calls to review results and plan upcoming campaigns
• Manage timelines, deliverables, and team coordination to ensure smooth execution

What You'll Need

• 3+ years experience in DTC marketing, ideally across multiple accounts
• Proven experience working at a DTC or performance agency
• Hands-on skills with ads, copywriting, and Klaviyo (or similar tools)
• Strong understanding of creative strategy and funnel performance
• Excellent communication and client management skills
• Ability to manage multiple projects and stay calm under pressure

Why You'll Love It Here

• Fully remote, flexible hours
• Direct access to senior leadership and decision-makers
• Autonomy to build and own your accounts
• Collaborative, fast-moving environment that values creative problem-solving
• Opportunity to work with innovative DTC brands across categories

If you love building brands, thrive in fast-paced environments, and want to shape the full customer journey from awareness to retention we'd love to hear from you.