Digital Account Manager | Agency Exp Required

Strengthen International Client Relationships Through Performance Marketing Excellence

Exceptional agency partnerships thrive on strategic thinking, trusted relationships, and measurable results. The Digital Account Manager strengthens international client relationships, translates paid media reporting into actionable insights, and coordinates performance marketing initiatives. Grow your global career with Emapta through Australian agency exposure, permanent work-from-home flexibility, Day 1 HMO, and professional mentorship, delivering a Top 1% experience for Top 1% talent.

Job Overview

• Employment Type: Full-time
• Shift: Night Shift, Weekends Off
• Work Setup: Work From Home

Exciting Perks Await!

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Permanent WFH arrangement
• Fixed weekends off
• Client-provided and managed laptop
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Annual leave credits upon regularization
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

Required

• At least 2 years of experience in digital account management, performance marketing, or paid media, preferably within a digital marketing or media agency
• Proven experience in client relationship management, including managing client accounts, coordinating campaign requirements, providing updates, and addressing client concerns
• Strong experience in paid media reporting and performance analysis, including consolidating campaign data, preparing client-ready reports, and presenting actionable insights
• Solid understanding of paid search, paid social, and/or programmatic advertising, including campaign strategy, performance metrics, and optimization principles; hands-on campaign execution is not required
• Experience supporting performance-driven campaigns in B2B lead generation, e-commerce, SaaS, or similar industries
• Strong project and account management skills, with the ability to coordinate multiple campaigns, manage deadlines, track deliverables, and follow through on client requests
• Excellent written and verbal communication skills, including the ability to lead client discussions, explain campaign results, and deliver professional presentations and reports

Preferred

• Familiarity with advertising platforms such as Google Ads, Microsoft Advertising, Meta Ads, LinkedIn Ads, The Trade Desk, Amazon Ads, or Reddit Ads
• Experience using project management tools such as Monday.com, Asana, ClickUp, or Trello
• Knowledge of reporting and analytics tools such as Looker Studio, Tableau, or Supermetrics
• Experience managing multiple client accounts or stakeholders within a digital media agency or in-house performance marketing team

Your Daily Tasks

• Own day-to-day coordination for a portfolio of accounts, including campaign launches, optimizations, creative refreshes, budget changes, and deliverable timelines, in collaboration with the account lead.
• Manage all account activities through Monday.com as the system of record for delegation, status updates, and progress tracking; maintain current boards and hold internal teams accountable to committed deadlines.
• Coordinate cross-functional channel specialists across paid search, paid social, and programmatic media to deliver against client KPIs.
• Support paid media reports by extracting and consolidating platform data, maintaining weekly and monthly client reports and dashboards, validating data accuracy, and drafting performance commentary and insights with support from the Senior Performance Manager.
• Manage account operations, including budget pacing checks, creative and asset trafficking, invoicing, media reconciliation, client files, executive summaries, and meeting notes.
• Partner with account leads to investigate, track, and resolve client concerns promptly and thoroughly.
• Contribute to client meetings, QBRs, and status calls with prepared materials and a clear understanding of campaign progress, priorities, and issues.
• Support account leads and other team members with prompt and thorough follow-up on meeting action items.

About the Client

Our client is one of Australia's fastest-growing independent digital marketing agencies, helping brands turn marketing investment into measurable business growth. They deliver SEO, SEM, paid media, social media, performance strategy, analytics, data warehousing, CRO, and web development across 30+ channels. As a Google Premier Partner and Meta Partner, they combine specialized expertise, technology-agnostic strategies, and data-driven insights to create campaigns that convert, strengthen customer acquisition, maximize marketing performance, and generate tangible results for businesses across diverse industries.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia'sBest Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.

Apply now and experience the difference!