DevOps Cloud Engineer II

Cloud Engineer, Dev/Ops Engineer

As a member of Cloud Operation Center, the Cloud Engineer responsibilities are as follows:

• Responding to cloud environment issues (cloud problem and incident management for example: portal access, security, etc.)
• Assisting with user access issues and modifying access requests.
• Using tools to ensure peak performance of deployed cloud environments.
• Using tools to ensure adherence to security best practices including MFA, key management, etc.
• Implementing tasks under the guidance of Cloud architects.
• Responding to cloud monitoring alerts.
• Ensuring the overall health of all Cloud environments with regards to patching, anti-virus, backups, performance thresholds, etc...
• Assisting the users with any Day2 troubleshooting issues.
• Ensuring on-going configuration management health.
• Migrating to new releases of Terraform, Bitbuckets, etc.
• Creating and maintaining Runbook and other support documentation.
• Adhere to ITIL processes (change, problem, configure, incident management).

Secondaryresponsibilties are to assist with the development, modification and release of code for IaaS, PaaS and Software defined infrastructure. This includes assisting Cloud Architects and Cloud Developers with:

• Distribution of pipelines and automation to deploy features and updates
• Bug fixing and improvements
• Code review and release management
• Provide guidance and creating tools/scripts to automate application & infrastructure deployment

Requirements

• Bachelor's degree in Information Technology
• Infrastructure as a Service (IaaS) Cloud based hands on experience in AWS
• Strong working experience with Infrastructure as Code (IaC) especially working with AWS Cloudformation and/or Terraform
• Solid knowledge and understanding of the software development lifecycle utilizing the DevOps framework around CI/CD.
• Very good understanding and experience in networking and security knowledge, such as routing, firewall, VPN, TCP/IP, VPC, SG, Anti-virus, security risk remediation etc.

Mandatory Skills:

• Good track record of hands-on working experience with AWS services preferably AWS data related services
• Working experience as DevOps with good python programming skills
• Experience supporting production Cloud work loads using native and 3rd party tools.
• Good interpersonal skills especially with a diverse and global user base.
• Good knowledge of CI/CD tools, processes, and procedures (e.g. AWS CI/CD services, Jenkins)
• Good knowledge of code and binary repositories (e.g. GitHub or BitBucket)
• Good knowledge of Cloudformation or equivalent provisioning and automation tooling for building, changing, and versioning infrastructure
• Some knowledge of Automation and Configuration Management toolsets (e.g. Ansible)
• Hands on experience in scripting skills like PowerShell, Ruby, Python, or Bash
• Hands on experience and good working knowledge with Infrastructure as Code concepts
• Strong command of English language (both verbal and written)

Additional Comments:

• AWS China Specific Knowledge is nice to have
• Talented and ambitious individual who thrives on innovation, learning and problem solving
• Strong customer and service orientation
• Be able to work in a global diverse environment
• Team oriented especially working in an Agile team setting
• Able to effectively collaborate, openly communicate and reach across functional borders
• Willingness to work also outside business hours.