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Deskside Technician

3-5 Years
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  • Posted 19 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Job Description

Remaining Positions:

5


Details:


  • Provide hardware/software support services to onsite client including break/fix
  • Implement virus detection and eradication procedures
  • Diagnose end-user system failures and implement repair solutions
  • Diagnose printer and other peripheral devise failures and implement repair solutions
  • Troubleshoot network devices in order to ensure connectivity from the PC to the Network
  • Provide hardware/software support services to onsite client including break/fix
  • Implement virus detection and eradication procedures
  • Diagnose end-user system failures and implement repair solutions
  • Diagnose printer and other peripheral devise failures and implement repair solutions
  • Troubleshoot network devices in order to ensure connectivity from the PC to the Network
What do you need to succeed
  • 3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10
  • Experience troubleshooting and replacing hardware onLenovo PCs
  • Experience using Active Directory
  • Experience supporting Microsoft Office 2007,Microsoft Office 2016including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client
  • Experience troubleshooting wireless connectivity issues
  • Quality Customer Service skills
  • VPN experience.
  • Experience with basic hardware printer support
  • Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP

Job Requirements

Details:

  • 3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10
  • Experience troubleshooting and replacing hardware onLenovo PCs
  • Experience using Active Directory
  • Experience supporting Microsoft Office 2007,Microsoft Office 2016including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client
  • Experience troubleshooting wireless connectivity issues
  • Quality Customer Service skills
  • VPN experience.
  • Experience with basic hardware printer support
  • Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP
  • Must be willing to work in different shifts.
    Work Setup:
    • All hires are required to work onsite from day one at 3F iMET BPO, Metrobank Avenue, Metropolitan Park, Roxas Blvd., Barangay 76, Pasay City.
      #LI-LD1 #LI-ONSITE

Pay Range:

Based on Experience


More Info

Job Type:
Function:
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About Company

We are a global company with 30 years of experience in the market, offering a robust selection of services such as automation, cloud, Internet of Things (IoT) and user experience (UX).Today, we provide a broad portfolio of solutions, combining innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services with traditional solutions such as service desk, field service, and outsourcing (BPO). We maintain our excellence by investing in technological innovations, the best partnerships, acquisitions of companies worldwide, and the hiring of highly trained professionals.

Job ID: 136499937