Deputy Unit Head (Wealth Management Platform)

About BDO

BDO Unibank, Inc. is the Philippines leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise We Find Ways, we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

• Ensure high quality and timely delivery of all projects of the unit and oversee upkeep of the applications and platforms owned by the unit
• Develop a full understanding of how the team/section works and orchestrate applicable processes across other teams/sections as needed
• Manage all escalations and resolutions

Key Responsibilities:

Accountability to ITG:

• Share the delegated responsibility of the head, and own full accountability for delivery in the assigned team/section
• Work closely with other units/counterparties across ITG to ensure seamless delivery
• Enforce adherence to IT SDLC and Governance structure

Accountability to Business:

• Ensure that there is a good understanding of the business unit's strategic direction
• Ensure alignment of strategies with BU architecture
• Ensure that the right people are assigned to each project in order to ensure proper support, validation of scope, requirements development, and delivery ownership
• Manage all escalation from business unit and PIP team

Accountability to Unit:

• Take full accountability of the quality of application delivery rendered by the team/section

• Plan for and manage the team/section's capacity, and ensure appropriate and sufficient staffing of the team/section

• Ensure adequate competency in delivery managers and other team members

• Identify and optimize how resources can be leveraged across delivery teams

• Ensure timely escalation of issues

• Provide oversight of all vendors and solution providers engaged by the team/section and their assigned resources

• Act as point of escalation for all delivery team leads and team members.

• Ensure implementation of the proper support required for resolution of issues and risk management

• Ensure adequate and appropriate level of support by defining competencies, providing training, and providing team/section members with adequate experience and exposure

• Conduct performance reviews for delivery manager and other team/section members

Qualifications:

• Bachelor's Degree relevant to the job
• At least 20 years of experience in IT systems used in banking or financial services.
• At least 5 years of application delivery experience in Wealth Management.
• Must be willing to work onsite and be assigned in Makati.