Mission
The EcoStruxure machine solution Expert (SAE) provides advanced pre-sales support for OEM machine automation architectures, enabling accelerated sales growth and improved conversion rates. This role combines deep technical expertise with strong commercial acumen to deliver optimized, competitive solutions tailored to customer needs.
Key Responsibilities
- Serve as an Industrial Automation expert with the ability to design optimized architectures aligned with customer requirements.
- Demonstrate broad technical knowledge in:
- Tested, Validated, and Documented Architectures (TVDAs)
- Automation technologies (local standards, system issues, competitor landscape)
- Motion Control, Network principles, connectivity, and performance
- Hardware & software systems (preferably Machine Struxure Architecture)
- Migration and integration with Industry Business legacy offers
- Act as the technical backbone for the sales team, translating customer needs into compelling solutions and clearly communicating differentiators.
- Collaborate effectively with Product Application Experts (PAEs), Application Design Experts (ADE), and global SAE program teams.
Mission Activities
- Provide expert pre-sales support to define, validate, and optimize system architectures.
- Select and adapt TVDA-based architectures to meet customer requirements.
- Deliver technical consultation, feasibility studies, and audits (including billable pre-project services).
- Explain advantages and limitations of proposed architectures to customers and sales teams.
Main Activities
- Support sales through front- and back-office engagement, including customer visits and technical presentations.
- Develop competitive architectures and system implementation recommendations.
- Promote EcoStruxure Architecture and build proof-of-concept demos.
- Act as the primary technical interface for system and solution contracts.
- Provide migration and integration guidance for legacy offers.
- Collaborate with global SAE network to share best practices and support cross-country opportunities.
Working Relationships
Reports to: Machine Expert program manager
Work with:
Internal:
- Country Sales & Solutions Marketing teams
- Product Experts, Vertical Solution Experts
- System & Architecture Experts, Product Application Experts
- Marketing and Offer Development Teams
External:
- Target customers
- Trade associations and standards bodies
- Channel partners (distributors, system integrators)
Key Competencies
- Technical Expertise:
- Deep knowledge of industrial automation, Machine Struxure architecture, and Tested Validated Documented Architectures (TVDAs).
- Strong understanding of Motion control, VFD, networks, connectivity, and system performance.
- Solution Design & Optimization:
- Ability to translate customer requirements into optimized architectures and system recommendations.
- Skilled in integrating third-party components and customizing solutions.
- Customer Engagement:
- Strong customer focus with excellent listening and communication skills.
- Ability to explain technical concepts clearly and persuasively to both technical and non-technical stakeholders.
- Commercial Acumen:
- Ability to support sales teams with technical arguments and differentiators.
- Experience in creating value through pre-project consultations and feasibility studies.
- Collaboration & Networking:
- Effective collaboration with internal teams (Sales, Marketing, Product Experts) and global SAE community.
- Sharing best practices and supporting cross-country opportunities.
- Leadership & Mentoring:
- Capability to coach and mentor junior colleagues in a senior role.
Background & Experience
- Minimum 3 years in industrial automation design or problem-solving.
- Experience in technical engineering/application design or validation.
- Expertise in local standards and network communication.
- Preferable experience with Schneider Electric technology and target customer profiles.
Qualifications
- Technical education or engineering degree.
- Language proficiency:
- Local language: Excellent verbal and written skills
- English: High-level verbal and written skills
KPIs
- Sales conversion rate and win/loss ratio
- Contribution to revenue growth targets
- SAE webinar participation
- Success stories and technical application files shared globally
