Deputy Manager / Senior Executive

Job Responsibilities

As a B2B Sales professional handling semiconductors and electronic components, you will be responsible for sales activities and account management for customers primarily consisting of Japanese and foreign-affiliated manufacturers and distributors of the products in the Penang and Kuala Lumpur (KL) areas.

Your primary responsibility will be to develop and strengthen relationships with existing customers, as well as propose and promote new products.

This position goes beyond simply selling products. You will provide comprehensive sales support to customers, including coordinating supply and delivery schedules according to customer demand, as well as following up on product quality and resolving customer issues.

Key Responsibilities

1. Account Development and Sales Activities for Existing Customers in the KL Area

Build and maintain strong relationships with approximately 2-3 assigned customers

Propose and promote new products and product lines

Identify customer needs and opportunities for additional orders and business expansion

Develop existing accounts and strengthen long-term customer relationships

2. Customer Visits and Sales Activities in the Penang Area

Business trips to Penang approximately once a month

Build and maintain relationships with approximately 2-3 Japanese and European/American manufacturers, as well as distributors

Conduct regular customer visits and sales activities to identify business opportunities and strengthen existing accounts

3. New Business Development

Develop new business opportunities through distributors in the Penang and KL areas

Propose semiconductor and electronic component solutions to manufacturers that use these products

Create new business opportunities by leveraging the brand and its broad product portfolio

Identify potential customers and develop new sales channels and business opportunities

4. Customer Support and Account Management

Coordinate supply and demand based on customer orders and demand forecasts

Respond to customer inquiries and requests regarding delivery schedules, inventory, and product availability

Handle customer inquiries and issues related to product quality

Coordinate internally and externally to address customer requests, concerns, and business challenges

Work closely with relevant internal departments, suppliers, and customers to ensure smooth and timely resolution of issues

MUST TO HAVE

-Owns a personal vehicle

-At least 6 years of B2B sales experience with a manufacturer, trading company, distributor handling tangible products