Department Manager

Company Description Decathlon is a global sports company dedicated to making the benefits of sport accessible to everyone, regardless of age, background, or ability. Guided by the values of Vitality, Generosity, Responsibility, and Authenticity, Decathlon designs, engineers, produces, and distributes products for 80+ sports across more than 70 countries. Over 100,000 teammates worldwide are empowered to take responsibility early, learn from challenges, and grow through honest feedback and strong human connections. Decathlon is committed to building an inclusive workplace where everyone feels safe, respected, and able to show up as their true selves. With 1,800+ stores and a strong online presence, the company focuses on customer satisfaction while taking responsibility for its environmental impact and long-term commitment to the planet.

Role Description The Department Manager role at Decathlon Iloilo is a full-time, on-site position responsible for leading a specific department within the store. This role includes managing daily operations such as merchandise display, stock levels, pricing, and ensuring an excellent customer experience. The Department Manager oversees and develops a team, supports recruitment and onboarding, and coordinates schedules to meet business and customer needs. This position also involves monitoring sales performance, analyzing key metrics, and implementing action plans to achieve commercial targets. The Department Manager collaborates with other leaders to promote Decathlon's sports culture, maintain safety and quality standards, and drive continuous improvement in the department.

Qualifications

• Demonstrated leadership and people management skills, with experience in coaching, motivating, and developing a team.
• Strong customer service and communication skills, with the ability to build positive relationships and handle customer feedback professionally.
• Basic business acumen, including understanding of sales metrics, inventory management, and retail operations.
• Organizational and problem-solving skills, with the ability to prioritize tasks, manage time effectively, and respond to changing situations.
• Genuine passion for sport and alignment with Decathlon's values of Vitality, Generosity, Responsibility, and Authenticity.
• Ability to work on-site in Iloilo with a flexible schedule, including weekends and holidays as needed.
• Previous experience in retail, hospitality, or team-leading roles is an advantage.
• Relevant education in business, management, or a related field is beneficial but not mandatory.