Department Head, Operational Risk Management

Job Purpose

•Lead the operational risk function by ensuring the timely and accurate identification, assessment, measurement, mitigation, and monitoring of risks across the organization.

•Prepare and submit accurate, complete, and timely risk reports including Risk and Control Self-Assessments (RCSA), Loss Events, Key Risk Indicators (KRIs), and Issues/Actions -utilizing the Operational Risk Management System (ORMS).

•Formulate policies, guidelines, and procedures to implement the risk framework across RCBC Bankard Services Corporation, alongside designing effective control test plans.

•Establish systems to identify, track, report, escalate and resolve issues.

•Perform risk assessment, evaluation of implications and impact, and action items.

Job Requirements

•Bachelor's degree (4-year or 5-year course), preferably in Business, Engineering, or a related field

•Minimum of 10 years of experience in the credit card industry

•Significant background in risk management within the credit card domain

• Strong knowledge of relevant regulatory frameworks (e.g., Bangko Sentral ng Pilipinas / BSP, Bureau of Internal Revenue / BIR, Republic Acts)