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DENTAL ACCOUNT RECEIVABLE

Outsource Accelerator
Philippines
1-3 Years
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  • Posted 12 hours ago
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Job Description

Main Responsibilties:

  • Resolve discrepancies in insurance payments, including identifying hidden splits and applying appropriate adjustments.
  • Review and interpret EOBs (Explanation of Benefits) to ensure proper payment processing.
  • Track patient balances, including copayments, deductibles, and co-insurance.
  • Verify that insurance payments align with patient contracts and benefits.
  • Handle patient inquiries and concerns regarding account balances or billing discrepancies in a courteous, empathetic, and professional manner.
  • Review, post, and follow up with the Community Outreach Team on incoming payments and invoices, ensuring proper procedures are followed.
  • Respond promptly to patient and staff inquiries related to accounts receivable.
  • Regularly review patient accounts to identify overdue balances and aging accounts.
  • Generate and analyze AR aging reports, highlighting trends in outstanding balances, patient payment behaviors, and insurance claims.

Minimum Qualification:


  • At least 1–2 years of experience in dental billing, accounts receivable, or related roles.
  • Strong understanding of dental insurance and payments.
  • Strong understanding of Explanation of Benefits (EOBs), including hidden splits, payment allocation, and resolving discrepancies.
  • Excellent customer service skills and the ability to de-escalate situations.
  • Highly motivated, self-starter with the ability to work independently and as part of a team.
  • Strong organizational skills with accuracy and attention to detail.
  • Excellent communication, research, problem-solving, time management, and multitasking skills.
  • Solid understanding of basic bookkeeping and accounts payable/receivable principles.
  • Proven ability to calculate, post, and manage accounting figures and financial records.
  • Familiarity with dental insurance plans and procedures, including Medi-Cal Dental, PPO, and DHMO.
  • Quick learner and team player.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Dental Billing
Employment Type:
Full time

Job ID: 150871909

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Last Updated: 07-07-2026 07:19:17 AM
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