Demand Planner / Assistant Demand Manager

Company Description

Sunnies Inc. is a leading eyewear and lifestyle brand that focuses on making eyewear fun, stylish, and accessible. Founded in the Philippines, Sunnies Inc. has grown from a single location to over 40 nationwide and is continuing to expand internationally. Known for creating eyewear that the team loves and wears themselves, Sunnies Inc. has diversified into prescription eyewear with Sunnies Specs and a community-driven concept, Sunnies Cafe. The company is dedicated to providing innovative products and experiences for its customers.

AT A GLANCE (OVERVIEW)

The Demand Planning Manager is responsible for leading the end-to-end demand planning for all planning cycles in PH SEA, and other future areas for growth. As the lead for international demand planning, s/he handles the end-to-end process from reviewing key opportunities for growth, business plan/rolling estimate, forecasting & demand planning of assortment, shipment planning, re-ordering, sellout monitoring, S&OP, operation execution and business reviews.

YOUR OVERALL MISSION & DAY-TO-DAY

Supply Chain Management

• Champion day-to-day customer service for all international partners, distributors, and resellers CN, SEA, US, Middle East, and other future areas for growth

• Act as main point-of-contact for partners and provide solutions for all supply chain concerns (i.e. order processing & re-ordering, new product availability, quality issues, etc.)

• Collaborate with brand and marketing on international market and competitor trends and customer feedback which will fuel the international growth strategy

Order, Forecasting & Demand Planning Management

▪ Build a demand plan from statistical forecast baseline for SEA (Malaysia, Indonesia, and Singapore), international outright purchases and other future international outright markets; Identify outliers and integrates building blocks, growth plans, and opportunities geared towards achieving overall growth targets

▪ Initiate and lead demand planning process, in collaboration with Inbound Logistics and Brand Marketing, to ensure stock availability (shelf-life requirements, pricing for international markets, order deadlines, delivery timeline) and complete product compliance (import/export documents, technical product documentation, artwork compliance) for planned launches

▪ Review sales & promo performance, alongside yearly, quarterly, and monthly forecasts, to identify reorder points and ensure stock availability

▪ Review and monitor implementation of all product & channel launches and lead action items to address performance gaps and opportunities

▪ Facilitate issue escalation (for late ordering, shipment delays, quality issues, customer complaints, etc) and finding resolutions in a timely manner

▪ Address gaps in current process by proposing improvements and enhancing cooperation between all process parties to drive process improvements across demand planning cycle

▪ Consistently highlight risks and opportunities in the strategy and ensure the appropriate functions to take action to mitigate risks and bridge identified gaps

Qualifications

• Expertise in Demand Planning and Demand Forecasting to accurately predict customer needs and consumption trends
• Strong Analytical Skills and data-driven decision-making abilities to evaluate market trends and optimize inventory levels
• Experience in Production Planning and supply chain processes to align demand with production capacity
• Excellent Communication skills to effectively collaborate with cross-functional teams and stakeholders
• Proficiency in relevant software tools and systems, such as demand planning software and advanced Excel
• Bachelor's degree in Supply Chain Management, Business, Operations, or a related field
• Strong attention to detail, organizational skills, and an ability to thrive in a fast-paced, dynamic environment