Delivery Manager (Japanese Bilingual) | Onsite
Gss-Ph Consulting Solution Inc- Posted 19 hours ago
- Be among the first 10 applicants
Job Description
Delivery Manager (Japanese Bilingual)
• 5x RTO (Onsite) - Quezon City
• Day Shift
• Mondays to Fridays
Duties and Responsibilities:
- Ensure stable and healthy delivery during transition and operation.
- Work closely with Project team to meet expectations from client and Project team.
- Identify and drive process improvement opportunities to enhance efficiency and productivity.
- Ensure effective and accurate reporting to client, project team, leadership team as required.
- Able to resolve irregular and complex cases with expertise and insights to enhance customer satisfaction.
- Work with Project team to identify Process Change Requests (PCR) and provide data analysis as needed.
- Engage with employees on a monthly basis to keep the team morale and employee satisfaction.
- Ensure team utilization and team productivity.
- Ensure collaboration and cross support between Payroll and Benefit teams.
- Ensure team to comply with IBM BCG, Data Security & Privacy, Business Control regulations. Work with team members to establish Social Contract.
Required Skills
- Years of Relevant Experience: 4-8 Years
- Ensure stable and healthy delivery during transition and operation.
- Work closely with Project team to meet expectations from client and Project team.
- Identify and drive process improvement opportunities to enhance efficiency and productivity.
- Ensure effective and accurate reporting to client, project team, leadership team as required.
- Able to resolve irregular and complex cases with expertise and insights to enhance customer satisfaction.
- Work with Project team to identify Process Change Requests (PCR) and provide data analysis as needed.
- Engage with employees on a monthly basis to keep the team morale and employee satisfaction.
- Ensure team utilization and team productivity.
- Ensure collaboration and cross support between Payroll and Benefit teams.
- Ensure team to comply with IBM BCG, Data Security & Privacy, Business Control regulations. Work with team members to establish Social Contract.
Bachelors/ Degree
More Info
Key Skills
japanese bilingual
About Company
We stand at the forefront of expertly managed service organizations, delivering top-tier human resources support to companies and institutions worldwide.
With nearly a hundred recruitment experts on board, we bring a treasure trove of experience, know-how, and a global-local advantage to the table.
60% post graduates, 40% graduates. Six to Seven years average relevant experience domain recruitment experience per employee.
With nearly a hundred recruitment experts on board, we bring a treasure trove of experience, know-how, and a global-local advantage to the table.
60% post graduates, 40% graduates. Six to Seven years average relevant experience domain recruitment experience per employee.