Loading and Unloading: Manually loading, securing, and unloading products, furniture, or equipment from the delivery vehicle, often handling heavy items.
Customer Service: Greeting customers, delivering items to designated areas (including inside homes), and acting in a courteous, professional manner.
Navigation and Routing: Assisting the driver with directions, using GPS software, and helping with backing maneuvers.
Documentation: Verifying delivery items against invoices, ensuring order accuracy, and obtaining customer signatures and payments.
Vehicle Maintenance and Safety: Ensuring the vehicle remains clean and organized, conducting pre-trip inspections, and adhering to all safety policies and road regulations.
Site Preparation: Setting up ramps, using safety gear (PPE), and preparing the delivery area to prevent damage, such as placing carpets over window frames during installations.
Required Qualifications And Skills
Physical Stamina: Ability to lift heavy objects (often 50100 lbs), stand for extended periods, and work in varying weather conditions.
Communication: Strong verbal communication skills to interact with customers and team members.
Reliability: A strong work ethic and punctuality.
Basic Technical Skills: Proficiency in using GPS, navigation apps, and handheld scanners.
Experience: Previous experience in warehousing, logistics, or customer service is often preferred but not always required.
Education: High school diploma or equivalent is commonly required.
