Debt Collections Manager

Company Description

The McGrath & Arthur® group (MCGA® group), based in Pasig, is a debt management company specializing in both B2C and B2B elements of the key Banking, Insurance, and Telco sectors. The company has a debt management portfolio valued in the region of $300 million annually and consistently appears at the top of clients league tables for recovery performance, compliance, and service quality scores.

Role Description

This is a full-time on-site role for a Debt Collections Manager at the MCGA® group. The Debt Collections Manager will oversee the day-to-day operations of the collections department (100+ employees), including managing a team of supervisors and MIS, preparing reports, analyzing data, developing strategies to maximize collections, and implementing new collection procedures. The Debt Collections Manager will work closely with other departments to ensure compliance with laws and regulations pertaining to debt collection.

You will cooperate with your successful colleagues in other countries in Europe, what will help you to improve your skills and knowledge.

Qualifications

• Experience in debt collection and managing a collections team
• Strong leadership and management skills
• Excellent communication skills
• Proficiency in data analysis and reporting
• Knowledge of laws and regulations pertaining to debt collection
• Ability to develop and implement collection strategies