DE031826-Record to Report Ops Manager

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Record to Report Ops Manager WORK SETUP: Hybrid OVERALL PURPOSE: Works closely with the GL Manager in providing & developing leadership and direction to all staff associated with the implementation of accounting services particularly in general accounting. RESPONSIBILITIES: Production Supervision and Support . Coordinates individual and team work assignments . Monitors work load balancing . Supports high quality work through a positive environment . Monitors team members performance with the focus on improvement Service Level Agreements and Performance Metrics . Ensures individual and team service levels are met or exceeded . Assists in reviewing daily, weekly and monthly service levels and provides recommendations for improvements . Front line contact for questions or issues surrounding service levels Quality . Participates in providing feedback to the Quality team for improvement suggestions . Works with auditing resources on individual and team error trends . Ensures timely feedback is provided to individuals and teams on quality issues, changes or trends Performance Management . Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period . Provides suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards OTHERS: Project Shift Schedule: Morning Shift Project Rest Day: Weekends Off Project/Team Location: Taguig Uptown Bonifacio Tower 3

SKILL AND QUALIFICATIONS: . At least 8 to 12 years relevant work experience in RTR 5 to 10 years supervisory experience

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