DE031257-Field Force Network Svcs Specialist

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Field Force Network Svcs Specialist
WORK SETUP: Hybrid

OVERALL PURPOSE:
Oversee daily dispatch operations, ensuring efficiency and timely service. Key duties include leading, motivating, training the team, managing performance, resolving customer issues, fostering cross-department collaboration, and handling special projects.

RESPONSIBILITIES:
. Oversee the daily operations of the dispatch center
. Ensure that all dispatch operations are performed in a timely and efficient manner
. Monitor the performance of members and provide feedback
. Train and develop members
. Resolve customer issues and complaints
. Work closely with other departments to ensure smooth operations
. Lead and motivate the dispatch team to achieve goals
. Create and maintain a positive work environment
. Handle special projects assigned by management

OTHERS:
Project Shift Schedule: Rotation
Project Rest Day: Rotation
Project/Team Location: Taguig Uptown Bonifacio Tower 2

SKILL AND QUALIFICATIONS: . Standard Team Lead profile no domain . At least 3 years solid experience 1-year supervisory experience

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

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