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Shopee

Data Strategy Operations Analyst, Scommerce

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Job Description

Job Description:

  • Cost & Pricing Management: Own end-to-end monitoring of COGS accuracy, logistics cost alignment, and BAU price setting. Identify discrepancies, diagnose root causes by navigating across the department's data tables, and drive corrective actions to completion.
  • Performance Tracking & Reporting: Design, build, and maintain performance dashboards and tracking systems in Excel/Google Sheets from BI raw data, providing decision-ready views of orders, revenue, pricing health, and marketing efficiency. Ensure all reporting outputs are accurate, validated, and continuously improved to reduce manual effort.
  • Cross-Functional Coordination: Act as the operational bridge between Growth, Vendor Operations, Sourcing, and Regional teams - driving alignment on deliverables, tracking milestones, removing blockers, and ensuring both reactive fixes and proactive preventive measures are implemented on schedule.
  • Strategic Insights & Recommendations: Surface key trends, risks, and opportunities from data analysis and present concise, actionable recommendations to the Growth Team Lead to support business planning and prioritization.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, Data Analytics, Economics, or a related field.
  • Minimum 2 years of experience in data analytics, business operations, or e-commerce. Experience in a marketplace or platform environment is a plus.
  • Strong data navigation instinct - able to quickly identify which data sources and tables are relevant to a given problem.
  • Advanced Excel/Google Sheets proficiency - including complex formulas, pivot tables, data validation, and building automated trackers from large, semi-structured datasets.
  • Strong analytical rigor with meticulous attention to data accuracy and detail.
  • Excellent interpersonal and communication skills - comfortable coordinating across diverse teams and presenting findings to stakeholders.
  • Highly organized and proactive, with the ability to manage multiple parallel workstreams in a fast-paced environment.
  • Problem-solving mindset with a talent for cutting through data complexity to surface what matters.

More Info

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About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 145643669

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