ABOUT THE ROLE
We are looking for a Data Scientist to join our AI & Analytics organization in Manila. This role sits within the Transformation function at Teleperformance Philippines and focuses on solving real business problems using data science and analytics.
Strong analytical thinking, problem-solving ability, and business orientation matter far more. Prior healthcare experience is a plus, but not a requirement.
This is a hands-on individual contributor role, not a people-management role. You will work closely with business, operations, and transformation stakeholders to deliver solutions that create measurable impact.
WHAT YOU WILL DO
- Own problems end-to-end > from identifying the opportunity to delivering and measuring impact
- Quickly understanding client business models, operations, and pain points
- Identify business problems that can be solved using data science and analytics
- Leverage existing data sources and identify new data sources to increase solution value
- Design and deliver diagnostic, predictive, and ML-assisted analytics solutions
- Use SQL, Python, and advanced Excel to analyze datasets and generate insights
- Build basic machine-learning models where appropriate
- Work closely with operations and transformation teams to deploy solutions
- Track, measure, and optimize solution performance
- Communicate insights clearly to non-technical stakeholders
- Act as a trusted data science & analytics partner
ROLE STRUCTURE & SENIORITY
- Hands-on individual contributor role
- No direct people management responsibilities
- Opportunity to mentor junior team members as the function scales
- Clear growth pathways into senior IC or leadership roles
REQUIRED SKILLS
- Ability to understand the lay of the business & identify opportunities for projects
- Strong analytical and problem-solving skills
- Working knowledge of SQL, Python, and advanced Excel
- Understanding of basic machine-learning concepts
- Ability to translate analysis into business insights
TOOLS & TECHNOLOGIES
- SQL
- Python
- Advanced Excel
- BI tools such as Power BI or Tableau
- Cloud exposure is a plus
Core Competencies
- Strong analytical and problem-solving skills
- Ability to manage multiple projects and priorities simultaneously
- Excellent stakeholder communication and storytelling skills
- Innovative mindset with strong attention to quality and detail
- High integrity, collaborative, and empathetic leadership style
TRAINING & GROWTH
- Structured on-the-job training in SQL, Python, and Machine Learning
- Exposure to real enterprise client problems
- Strong learning curve and career growth opportunities
