Data Governance Specialist

Overview

Highspring is searching for a friendly and highly analytical Data Governance Specialist to join the team. In this role, you will conduct compliance reviews for resources created by users, approve users request for access to internal data sources, answer users queries and resolve issues via appropriate channels, and maintain knowledge of data policies and workflows.

This is a vendor role with Highspring for a client's team, a Fortune 100 company. This position is remote until further notice.

An excellent Data Governance Specialist will demonstrate exemplary time management skills and be passionate about finding an user-centric approach to upholding policies. Ideal candidates should be great communicators who are self motivated critical thinkers able to adapt quickly to new information and process improvements.

Responsibilities

• Governing data through compliance reviews for reports and projects seeking approval to be used as internal resources or shared outside of the company
• Promptly responding to queries about data policies via internal queues, email, and, occasionally, directchat or video calls
• Reviewing requests to access internal data sources
• Communicating core principles and policies for data sharing, data access, and tool development to users
• Collaborating with team members to work on ad-hoc projects to create or improve team resources and workflows
• Identifying inefficiencies and escalating them to team leads, along with suggestions for improvement when possible
• Familiarizing yourself with new or updated policies as they are introduced

Minimum Qualifications

• Bachelor's degree or equivalent practical experience
• Experience using Google Workspace or Office applications
• Excellent written and verbal communication skills to clearly communicate in English
• Sound judgment and excellent problem-solving skills
• Ability to efficiently communicate and collaborate while working remotely

Preferred Qualifications

• Previous experience in a customer service role
• Ability to work independently and collaboratively to complete projects in a timely manner
• Experience communicating and translating complex information to end users and stakeholders
• 2+ years of experience using Google Sheets, Excel, or SQL for data analysis, reporting, and data visualization
• Familiarity with the Google Standard SQL Dialect, HTML, CSS, and JavaScript
• Familiarity with a ticket / queue based system

Schedule Requirements

• Monday to Friday, 9 am - 5 pm US Central Time