Data Governance Analyst

• Work collaboratively with Data Management Group and Data Governance council to maintain the enterprise data definition, business rules, and standards.
• Identify business processes affecting data management and collaborate with teams to lead improvement.
• Define, keep track and report the enterprise data governance SLA, KPI/metrics to the data governance council.
• Work with DQ Expert to create the data quality assurance documents such as checklists, process flow, standard operating procedures, templates/forms, etc.
• Interact with Data Owners and Data Quality Expert to review and evaluate DQ scorecard results.
• Work closely with Data Quality Expert to improve processes with poor data quality score.
• Lead the creation of the RCA and help in ensuring that all controls are implemented and followed to avoid recurring issues.
• Work with Data Owners when issues are escalated from the Master Data Specialist.
• Evaluate escalated issues for potential solution and determine if an unresolved data issue requires further escalation.
• Work with Developers to recommend solutions and determine software/app development requirements.
• Overseeing the development, testing, and implementation of technical solutions related to Data Management processes.
• Provide data management training and presentations to Data Stakeholders.
• Coach and train the Master Data Specialist on any Data Management processes.
• Build capability to ensure operational excellence and maintain superior customer service levels for the internal customers.
• Documenting data management processes and cascading information to all relevant stakeholders.
• Responsible for managing through to completion all initiatives approved by the Data Governance Council.
• Conduct data audits and reviews of relevant systems, applications, and processes.

QUALIFICATIONS:

• Bachelor's degree in any courses.
• Deep understanding of Data Management and Data Governance Framework.
• Deep knowledge of data and understand the rules that governing data and how it is used by the business on a day-to-day basis.
• Exceptional leadership and mentorship abilities to introduce and implement new process or solutions.
• Pro-active attitude, drive for continuous process improvement.
• Well-developed project management skills, focus on stakeholder management and influencing skills.
• Drive and motivation to ensure successful delivery of complex initiatives.
• Ability to leverage resources available to achieve goals.
• Proven excellent analytical and problem solving skills.
• Superior communication, planning, presentation and interpersonal skills.
• Ability to work independently with minimum supervision.
• Must demonstrate exceptional verbal and written communication skills.
• Ability to assess the impact of new requirements and all upstream and downstream applications, systems, and processes.
• Has the ability to multitask and work in a cross functional team.
• Knowledge in Power BI or Power Query.
• Advanced knowledge in Microsoft Office 365 (Excel, Visio, MS Project, PowerPoint, and Word)
• Knowledgeable Retail / Manufacturing Industry.
• At least 4-5 years of experience working in the relevant area of expertise in Data Management.
• Experience in building dashboard, metrics, KPIs, and reporting.
• Experience in establishing Policies, Procedure Guidelines, and other documentations such as work instructions, checklist, templates or forms, etc.
• Experience working with teams to solve problems and deliver high quality results in a fast-paced environment.
• Experience with SAP or ERP applications (MDG, SD, MM, FICO, BODS, Info Steward), POS, SAPB1, ECOM, HRMS, EDW and ticketing system.