Position Type: Full Time
Location: Philippines (Remote)
Schedule: Monday-Friday, 8:00 AM - 5:00 PM MT
About The Company
Our client is a premier, US-based fleet services powerhouse dedicated to keeping the wheels of American commerce turning. In an industry where every minute of downtime translates directly to lost revenue, they serve as a critical partner for businesses that rely on mobile assets. By blending technical expertise with a customer-first philosophy, they have established themselves as a leader in comprehensive fleet health management.
About The Role
This is a hybrid Accounts Receivable and Billing role that requires a forensic mindset. We are looking for a detail-obsessed professional who can perform deep-dive audits into service records to ensure that our client's technical work is accurately reflected in their financial recovery. You will act as a vital bridge between our technical field operations and our financial department, ensuring that no part, labor hour, or service item is left unbilled due to administrative oversight.
Responsibilities
- Forensic Auditing: Conduct meticulous reviews of automotive service invoices, comparing work orders against final bills to ensure items like oil filters, specific fluids, and labor hours are captured.
- PO Synchronization: Link complex invoices to purchase orders within the client's internal systems with total accuracy, ensuring a seamless audit trail.
- AI Integration: Actively utilize and experiment with AI tools to enhance data processing speed, identify billing patterns, and catch discrepancies that human eyes might miss.
- Stakeholder Communication: Serve as a confident point of contact for technicians and field managers, professionally resolving questions regarding missing documentation or billing errors.
- Efficiency Management: Maintain high-speed data entry standards while navigating multiple systems, ensuring that high volumes of billing data are moved through the pipeline daily.
- Performance Accountability: Adhere to strict Mountain Time scheduling and engage in performance transparency through digital monitoring tools.
Competencies And Qualifications
Must-Haves
- 2-3+ years of experience in high-speed data entry, billing, or financial auditing where accuracy was the primary KPI.
- A natural ability to perform forensic reviews of documents to spot what is missing rather than just checking off what is present.
- Comfort with navigating complex databases and a high level of digital literacy regarding new software and AI applications like Gemini.
- Exceptional verbal and written English, with the ability to handle potentially tough conversations with field staff with empathy and professionalism.
- Agreement to work within a transparent, monitored performance environment.
Nice-to-Haves
- Experience with high-volume invoice matching in a B2B environment.
- Understanding of the parts and labor side of the mechanical service industry.
What We Offer
- 100% Remote Work
- 13th Month Pay
- Healthcare (HMO)
- Comprehensive Fringe Benefits package
- Paid Service Incentive Lead (SIL)
- Paid Philippines Holidays
- Free Learning and Development Programs
Application Process
We understand that searching for a new job can be challenging, and we're here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we'll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us.
