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Sun Life

Data Analytics Specialist

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  • Posted 2 days ago
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Job Description

Job description

  • Collaborating with business leads and value stream owners from Marketing, CX, Sales and Distribution, Operations, Products and Actuarial Teams to identify Data and Analytics (D&A) opportunities, whether descriptive, exploratory, explanatory, or advanced
  • Harnessing data to answer business questions. This includes data cleaning, transformation, visualization, and application of appropriate statistical and/or AI techniques.
  • Providing D&A requirements essential to the delivery of D&A initiatives:
  • Providing Data requirements to the IT and Data Platform Teams, so that data needed for analytics is captured and stored correctly in the right granularity and frequency
  • Providing Analytics requirements to the Business Intelligence and Reporting Teams (or the Data Acceleration Program), especially on how analytics performance and success measures are defined, computed, and monitored
  • Providing Analytics requirements to the Advanced Analytics and Gen AI Teams, so that model results align to the planned business action and experience designs
  • Implementing the end-to-end process of model development (from requirements gathering to deployment and documentation)
  • Collaborating with business leads in submitting requirements for enterprise and information security risk compliance.
  • Translating the results of D&A solutions into actionable recommendations and business processes
  • Proposing how to embed D&A recommendations into business processes and campaign designs
  • Quantifying the potential impact and realized benefits of analytics solutions within the value stream
  • Conducting peer reviews (QA, UAT, etc.) and participating in best practice sharing
  • The role reports to Data Analytics Manager.

Preferred skills

  • Strong knowledge and understanding of statistical and advanced analytics concepts and methodologies
  • Familiar with the phases of model development lifecycle including model design, feature engineering and transformation, model selection, and performance monitoring
  • Experienced with data and analytics tools, such as Python and AWS Sage Maker
  • Strong knowledge on the governance of models and advanced analytics processes
  • Good understanding of the ethical principles in analytics and model development
  • Familiar with model validation processes and documentation, which may include bias and privacy impact assessments
  • Strong domain knowledge in providing actionable recommendations and insights to different business units, such as Marketing, Customer Experience, Sales, Products, and Operations
  • Good understanding of marketing attribution, topic modelling, and propensity models

Qualifications

  • Candidate must possess at least a Bachelor's/College Degree in Computer Science, Statistics, Industrial Engineering or any STEM field.
  • Minimum 2 years experience in the field of Data and Analytics
  • Experience in delivering analytical solutions and performing model maintenance
  • Experience in querying and pulling data from SQL, SAS, and/or AWS Data Stores
  • Experience working with projects involving large amount of data to conduct exploratory, descriptive, and predictive analytics
  • Experience in documenting business metrics and requirements, data lineages and flows, user guides
  • Ability to communicate effectively and work with stakeholders and end-users at all levels.
  • Can work independently or as part of team
  • Must be willing to work with and learn new technologies
  • Must be action- oriented with excellent follow through

Responsibilities

  • Acting as the D&A Product Owner in a Value Stream
  • Collaborating with business leads and value stream owners from Marketing, CX, Sales and Distribution, Operations, Products and Actuarial Teams to identify Data and Analytics (D&A) opportunities, whether descriptive, exploratory, explanatory, or advanced
  • Providing D&A requirements essential to the delivery of D&A initiatives
  • Translating the results of D&A solutions into actionable recommendations and business processes
  • Proposing how to embed D&A recommendations into business processes and campaign designs
  • Quantifying the potential impact and realized benefits of analytics solutions within the value stream
  • Harnessing data to answer business questions. This includes data cleaning, transformation, visualization, and application of appropriate statistical and/or AI techniques.
  • Implementing the end-to-end process of model development (from requirements gathering to deployment and documentation)
  • Translating the results of D&A solutions into actionable recommendations and business processes
  • Proposing how to embed D&A recommendations into business processes and campaign designs
  • Governance of analytical models and solutions, which involves the timely testing, validation, and assessment of deployed models.
  • Conducting peer reviews (QA, UAT, etc.) and participating in best practice sharing
  • Collaborating with business leads in submitting requirements for enterprise and information security risk compliance.

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About Company

Job ID: 144153173

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