Data Analyst

Data Analyst and Administration Officer (up to ₱70K | Hybrid | FREE AI Certification)

Cebu City | Hybrid (On-site + Remote) | 7:00 AM–4:00 PM | Monday–Friday

You own the data backbone of a multi-brand Australian education group—transforming raw student and operational data into actionable insights that drive enrollment, completion, and compliance outcomes. Your work sits at the intersection of the Registrar's office, academic teams, and quality functions, where precision and timeliness directly impact organizational decisions.

This is not a reactive support role. You develop dashboards, manage data integrity across multiple systems, and respond to time-sensitive analytical requests from leadership and operational stakeholders. You work within clear reporting scopes and defined data governance standards, and are trusted to identify trends, flag risks, and recommend improvements that strengthen student outcomes.

Best suited for detail-oriented professionals who thrive in structured, evidence-driven environments and take ownership of data quality and accuracy. If you're naturally curious about the why behind the data and prefer clear expectations over ambiguity, this role is for you.

You're Likely a Strong Fit If You Have

• 5+ years in data analysis, reporting, or business intelligence—ideally in higher education, VET, or regulated sectors
• Hands-on experience producing reports, dashboards, and data models in Power BI, Tableau, or equivalent BI tools
• Advanced proficiency with Microsoft Excel (pivot tables, complex formulas, structured workbook design, VLOOKUP)
• Working knowledge of student management systems, CRM platforms, or similar databases
• Familiarity with data governance, reconciliation workflows, and audit-ready reporting
• Strong written and verbal communication to translate data insights for non-technical stakeholders
• Ability to manage multiple reporting priorities without scope creep and deliver on tight timelines
• Experience with SQL or Python data querying is advantageous but not required
• Willingness to work hybrid in Cebu City (on-site presence required; schedule: 7:00 AM–4:00 PM, Monday–Friday)

Strong Signals

• Experience in higher education or VET compliance reporting
• Hands-on experience with Salesforce, Paradigm, or similar student management platforms
• Proven track record automating manual reporting processes
• Experience with TEQSA, ASQA, or other education sector regulations
• Certification in data analytics, business intelligence, or related discipline

Responsibility Pillars

Reporting & Analytics

You drive insights from operational and student data across three education brands, designing dashboards and automating reports that inform enrollment, retention, completion, and compliance outcomes.

• Develop and maintain KPI dashboards and operational reports across AIM Business School, AIM VET, and ACHW
• Produce regular enrollment, retention, completion, and compliance reports for internal stakeholders
• Analyze student data to identify trends, risks, and opportunities across programs and intakes
• Automate reporting workflows in Power BI, Excel, and other platforms to reduce manual effort

Data Management & Integrity

You maintain the quality and reliability of data across student management and CRM platforms, ensuring consistency, accuracy, and audit readiness.

• Maintain clean, accurate, and complete datasets across SMS (Paradigm) and CRM (Salesforce) platforms
• Conduct data audits, reconciliations, and integrity checks to ensure consistency across reporting systems
• Collaborate with Registrar and academic teams to align data definitions, reporting logic, and standards
• Support census date calculations, unit completion tracking, and credit transfer outcome reporting

Stakeholder Support & Administration

You respond to ad hoc analytical requests and provide academic administration support that strengthens organizational operations and student lifecycle management.

• Provide data analysis and support for academic calendar planning, intake modeling, and enrollment forecasting
• Maintain accurate student records in SMS and CRM platforms
• Respond to student queries and support the Registrar's team with data-driven solutions
• Respond to ad hoc requests from leadership, operational, and compliance teams within defined SLAs
• Contribute to continuous improvement of data governance practices across the organization

About the Company

An Australia-based professional development and leadership organization provides education, membership services, and corporate training for managers and executives. Known for maintaining rigorous industry standards and multi-instance CRM architectures, offshore teams operate within clearly defined scopes, daily synchronization cycles, and documented data protocols.

Benefits of GOTEAM

Accelerate Your Personal Growth

• Company-provided laptop + second monitor
• Industry-best HMO for 1 dependent + extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement)
• Option to enroll up to 4 additional dependents via salary deduction
• ₱1M life insurance coverage
• Membership in GoTeam Sports Club, Yoga, and Wellness Programs

Unlock Your Possibility

• Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
• 5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)
• Salary loan access (post-regularization)
• Employee discounts, raffles, and Day-1 welcome gift
• Opportunity to win a trip to Bali through company programs

Live Your Purpose

• Join GoTeam Cares volunteer programs
• ₱10,000 referral bonus
• Monthly gratitude events, team dinners, and leadership talks

Your Family's Benefits

• 24/7 financial, legal, and counseling support (up to 4 family members)
• Free telemedicine consultations
• Virtual family events and prize opportunities

OUR HIRING PROCESS

What Happens After You Click Apply

When you click Apply, you'll be taken to Multiplai Interview Room.

Our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free. You can start immediately or complete it later at a time that works for you.

What you'll need:

• Stable internet connection
• Desktop or laptop
• Headset

You'll answer interview questions at your own pace—no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with the next steps.

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