Job Description

Job Description: D365 F&O Technical - Support Engineer

Exp: 6+ years

Permanent Role

Hyderabad/ Bengaluru based

Remote Mode- Work From Office on Need basis.

Rotational Shift

Job Summary

We are seeking a skilled Dynamics 365 Finance & Operations (D365 F&O) Technical Support Consultant to provide application support, troubleshooting, development, and maintenance for enterprise ERP solutions. The candidate will be responsible for incident resolution, code fixes, enhancements, integrations, and ensuring smooth operation of D365 F&O environments.

Main Skills: F&O Tech, X++, LCS, previous work experience in Support projects is must

Technical Skills

Strong experience in Dynamics 365 F&O/ AX 2012.
Proficiency in:

X++
Visual Studio
Azure DevOps
SSRS Reporting
Data Entities
OData
DMF (Data Management Framework)
Workflows

Good understanding of:

SQL Server
Power Platform
Azure Services
Integrations and APIs

Support Skills

Incident Management
Root Cause Analysis (RCA)
Problem Management
Change and Release Management
ITIL Processes

A BOUT SONATA SOFTWARE Sonata Software is an AI-first modernization engineering company that helps enterprises transform legacy systems into intelligent, scalable business platforms. Powered by its Platformation ™ framework and Harmoni.AI platform, Sonata delivers AI-led modernization across cloud, data, AI, Dynamics, test automation, and managed services. Headquartered in Bengaluru, India, Sonata has more than $1.2 billion in revenue and 6,400+ AI engineers supporting global delivery across regions including the US, UK, India, Malaysia, Mexico, Australia, DACH, and the Nordics. With deep partnerships across Microsoft, AWS, Salesforce, and Snowflake, Sonata helps Fortune 500 enterprises accelerate innovation, improve efficiency, and drive sustainable growth.

For more information, please visit www.sonata-software.com