What's in it for you
There's a lot to love about Connext. Here are some of the reasons why:
- Competitive salary and bonuses
- 25% Night Differential Pay
- 20 Annual Leave Credits
- Health, dental, and life insurance
Job Summary
The Cyber Security Analyst 1 will build a foundation across all aspects of MSS technologies. This role will help protect our customer networks against cybersecurity threats such as hackers, Cyber-terrorists and malware that can steal or corrupt sensitive customer data. This is accomplished by monitoring and analyzing customer networks, servers, databases and end-point equipment for key indicators of compromise and configuring customer networks and security devices such as switches, routers, wireless, firewalls and virtual private networks (VPNs).
Job Description
- Monitor the MSS helpdesk and react to new and existing tickets at a 1st line/Tier 1 level.
- Tackle all MSS tickets regardless of the technology stream the ticket focuses on.
- Respond to Security Incident and Event Management (SIEM) platform alerts by investigating and analyzing potential security breaches and cyber security incidents.
- Investigate monitoring alerts for network devices such as an interface up/down and alerting the customer appropriately.
- Monitor customer environments for security/network issues.
- Manage, monitor, and alert customer equipment.
- Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs.
- Document and research security breaches and assess the damage they cause.
- Work with customers security team to perform tests and uncover network vulnerabilities.
- Help remediate detected vulnerabilities to maintain a high-security standard.
- Become current on IT security trends and news.
- Adhere to company-wide best practices for IT security.
- Research security enhancements and make recommendations to management.
- Stay up to date on information technology trends and security standards.
- Escalate tickets to more experienced engineers or 2nd Line team where appropriate.
- Train, mentor, and guide teammates through direct comms and by hosting knowledge transfer calls.
Screening Criteria
- Bachelor's degree in cyber security, information technology, computer science, computer engineering, or a related field.
- At least one (1) to two(2) years of working in a SOC/Analyst position.
- Must have stable employment history.
Required Qualifications
- Strong understanding of cybersecurity principles, network security, threat detection, and incident response.
- Ability to demonstrate an understanding of IP protocols like DHCP, FTP/SFTP, HTTPS/HTTPS, TCP/UDP, SSH etc.
- Proficiency in Cybersecurity frameworks, including but not limited to Mitre Att&ck, NIST (National Institute of Standards and Technology), and Lockhead Martin, with an ability to apply these frameworks in real-world scenarios for threat detection and mitigation.
- Strong problem-solving and analytical skills are essential for investigating security incidents and vulnerabilities.
- Clear and coherent in both written and verbal communication skills to communicate findings and recommendations to various stakeholders, including technical and non-technical individuals.
- Meticulous in monitoring and analyzing security data is vital for identifying potential threats and vulnerabilities.
- Staying updated on the latest cybersecurity threats, trends, and best practices is a must to adapt to evolving security challenges.
- Collaborative skills are important since security incidents often require working with other team members and departments.
Desired Qualifications
- Knowledgeable with vendor specific qualification such as Cisco CCNA, Juniper JNCIA, Palo Alto PCNSE, Splunk Certified User or IBM QRadar Certified Associate Admin.
- Experience in SIEM platforms – such as QRadar, Splunk or AlienVault etc.
- Experience in routing switching and firewalls – such as Cisco, Juniper, Palo Alto or Fortinet.
- Experience in working with command line interfaces of Linux operating systems.
- Investigating and troubleshooting IT issues.
- Managed services experience.
