Customer Service Representative (CSR)
Davao City | Onsite
About The Role
We are hiring Customer Service Representatives in Davao City. This is a great opportunity for fresh graduates, career shifters, and applicants looking to start or grow their career in the BPO industry.
Enjoy paid training from Day 1, competitive salary packages, incentives, and a supportive work environment with opportunities for career growth.
Job Description
As a Customer Service Representative, you will assist customers with inquiries, account concerns, and general support through phone, chat, or email channels while providing a positive customer experience.
Responsibilities
- Assist customers with inquiries and concerns
- Provide information about accounts, services, and processes
- Handle customer concerns professionally and efficiently
- Document customer interactions and account updates accurately
- Escalate concerns when needed
- Maintain good customer service and communication
Training & Work Setup
- Paid training provided from Day 1
- Training on customer service tools and processes
- Onsite work setup in Davao City
Qualifications
- High School Graduate (Old Curriculum) / ALS Graduate / Senior High School Graduate
- Open to fresh grads, experience is an advantage
- Good English communication skills
- Basic computer knowledge and multitasking skills
- Willing to work onsite in Davao City
Benefits
- Competitive salary package
- Monthly incentives and performance bonuses
- Paid training from Day 1
- HMO and medical insurance coverage
- Career growth opportunities
- Friendly and supportive work environment
Apply Now
Start your career in customer service and join a growing team in Davao City today.
