Search by job, company or skills

Customer Support Specialist

1-3 Years
  • Posted 4 hours ago
  • Be among the first 10 applicants

Job Description

Description

  • Provide exceptional customer support through various communication channels.
  • Assist customers in resolving issues and queries related to products and services.
  • Manage customer accounts and maintain accurate records of customer interactions.
  • Collaborate with team members to improve service processes and enhance customer satisfaction.
  • Conduct follow-ups to ensure customer problems are resolved in a timely manner.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field.
  • Experience Level: 1-3 years of experience in customer support or related roles.
  • Skills and Competencies: Proficient in MS Office, strong problem-solving skills, effective team player.
  • Skills and Competencies: Experience in account management and back office support.
  • Qualities and Traits: Excellent communication skills in English, computer literate, and able to manage sales pipelines.

More Info

Job Type:
Industry:
Employment Type:

Job ID: 151750315

Similar Jobs

Philippines, Quezon City

Skills:

Ms OfficeEnglish CommunicationInterpersonal SkillsCustomer serviceComprehension skillsProblem Solving

Philippines, Davao

Skills:

Englishproduct troubleshootingservice requestsbilling inquiriesSpanishAccount Management

Philippines, Manila

Skills:

analytics and reporting featuresaccount management toolspayment processing systemshelp-desk platformticket management skillsbilling platforms