Customer Support Specialist

Audio Technical Customer Service Representative

Account: Audio Technical

Account Type: Voice

Work Arrangement: Brick and Mortar / Onsite

Shift: Shifting Schedule

Salary:₱20,000

Job Overview

We are looking for Customer Service Representatives to join our Audio Technical Account. In this role, you will assist customers with their concerns, provide product-related support, and help troubleshoot basic audio and technical issues.

If you enjoy working with technology, communicating with customers, and solving problems, this could be a great opportunity to build your career in the BPO industry.

Key Responsibilities

• Handle customer inquiries through voice support
• Provide assistance with audio products and technical concerns
• Troubleshoot basic product or connectivity issues
• Identify customer concerns and provide appropriate solutions
• Explain technical information in a simple and easy-to-understand manner
• Document customer interactions accurately
• Provide professional and excellent customer service
• Escalate complex technical concerns when necessary
  
  

Qualifications

• Senior High School Graduate or High School Graduate under the old curriculum
• Undergraduate High School applicants are not accepted
• Good verbal and written communication skills
• Comfortable handling customer concerns through voice
• Willing to work on a shifting schedule
• Willing to work onsite / brick and mortar
• Customer service, technical support, or BPO experience is an advantage
• Blended experience (Voice + Chat) is a plus
  
  

Salary & Opportunity

Salary Offer: ₱20,000

Join an account where you can develop your customer service, communication, and technical support skills while gaining valuable BPO experience.

Why Consider This Opportunity

Audio Technical Account

Voice Account

Technical & Customer Support Experience

Onsite / Brick and Mortar

₱20,000 Salary

Open to qualified SHS & Old Curriculum High School Graduates

Opportunity to build your BPO career

Ready to Apply

If you meet the qualifications and are interested in the Audio Technical Account, send your updated resume and let's get your application started!