Salary: Php 30,000 - Php 35,000 per month
Role: (Remote / Full-Time)
Locations: Metro Manila, Central Visayas, Davao Region
Schedule: US Central Time
We are hiring a Customer Support Specialist to assist our locator clients using our software platform.
This role provides multi-channel customer support through calls, email, and chat. You will guide clients on how to use the platform, answer questions, and help resolve issues.
Because you will be supporting English-speaking clients, excellent spoken and written English is required.
Responsibilities
- Provide customer support through calls, email, and chat
- Assist locator clients in navigating our platform
- Explain features and guide users step-by-step
- Troubleshoot common issues and provide solutions
- Escalate complex cases when necessary
- Maintain clear, professional communication with clients
Requirements
- At least 2 years of BPO or customer support experience
- Experience handling voice and non-voice support
- Excellent English communication skills (spoken and written)
- Comfortable learning and using software applications
- Reliable internet connection and home workspace
- Available to work US Central Time hours
Please apply only if the salary range of PHP 35,000 - 40,000 aligns with your expectations.
Benefits
- 100% remote / home-based work
- Monthly salary: PHP 35,000 - 40,000
- Collaborative and supportive team
