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inDrive

Customer Support Specialist

inDrive
Philippines, Manila
Fresher

This job is no longer accepting applications

  • Posted 3 months ago

Job Description

Department: Customer Service and Experience

Location: Philippines

Description

To be added

Key Responsibilities

  • Responding to phone calls, emails, and chat messages.
  • Quickly and efficiently resolving customer issues.
  • Processing returns, exchanges, and customer complaints.
  • Keeping records of each interaction with customers.
  • Updating customer information in the CRM system.
  • Collecting and forwarding customer feedback to relevant departments.
  • Informing customers about the status of their inquiries.

Skills, Knowledge and Expertise

  • Excellent oral and written communication skills for both Filipino (Tagalog) and English languages.
  • Ability to conduct dialogue politely and professionally.
  • Ability to work with large volumes of information.
  • Attention to detail and accuracy in documentation.
  • Proficiency in PC and basic office programs.
  • Skills in working with CRM systems and other specialized software.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Customer Service
Employment Type:
Full time

About Company

inDrive

Job ID: 143933517

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Last Updated: 05-03-2026 10:08:11 PM
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