Customer Support Specialist II

Exciting opportunity! We're looking for experienced and driven professionals to join our Financial Account team (Canadian Account) at Vertis North, Quezon City!

If you have a background in financial accounts, payments, collections, or fraud, this could be a great opportunity for you to grow your career.

Salary Package: P23,670 + 15% Night Differential

Target Start Date: October, November and December 2026

Account: Canadian Financial Account

Qualifications:

• 6 months of International Voice account experience (required)

• Strong knowledge of U.S. banking products and

services

• Excellent communication, problem-solving, and

customer service skills

• Experience with CRM and call-handling

systems

• Ability to work in a fast-paced, high-volume, compliance-driven environment

• Strong attention to detail and ability to handle multiple systems

• Willingness to work on-site with flexible

Perks & Benefits Working in TELUS:

* Day 1 HMO

* 15% Night Differential Pay

* FREE Shuttle Service (site-to-site)

* FREE Access to the Gym

* Php 600 Monthly Cellphone Load

* SL/VL Credits & Birthday Leave

* Regularization & Annual Salary Increase

* Life Insurance

* Free Parking