Customer Support Specialist (Freight Forwarding)
Salary : 18,000 - 28,500
Onsite work set up only in Ortigas Pasig and Cubao
Keep freight moving! Manage orders, track clearance, and deliver excellent customer service. Apply today and join OBP's dynamic team!
Job Summary
- HMO on Day 1
- Receive promising perks and rewards
- Experience travel opportunities
- Get recognized for what you do
- Achieve work-life balance
- Improve exponentially with enhanced learning
Responsibilities
Client Specific tasks
- Quote agent import DAP shipments
- Action any OBC/AOG quotes/follow ups
- Export air quotes
- Export sea quotes
- General inbox management
- Import air related task such as lodging under bonds and out-turns in cargowise
- Call warehouse and troubleshoot weekend air freight collections
- Arrange weekend collection ID's
- Job Registrations
- Import related tasks
- Import transhipment tracking etc.
Requirements
- At least 1-year of experience in Customer Service or Sales Support in Freight Forwarding, Logistics, or Shipping industry is a requirement
- Must have high level of attention to detail and accuracy
- Good customer service skills
- Excellent English skills in both written and oral
- Ability to cope with repetitive or continuous support queries
- Solid computer skills with the ability to learn new systems quickly
- With positive attitude towards difficult situation
- Can start ASAP and amenable to any work schedule
- Ok to work onsite in Ortigas Pasig and Cubao
