Customer Support Specialist

WE'RE HIRING! CUSTOMER SUPPORT SPECIALIST

iGaming | Online Casino & Sportsbook

Do you have previous experience handling customer support for an online casino or sportsbook We're looking for someone like you!

Join our growing team and put your iGaming industry experience to work. We are looking for a customer-focused professional who is comfortable handling player inquiries, account concerns, deposits and withdrawals, bonuses, and other gaming-related issues.

WHAT WE'RE LOOKING FOR

• Previous iGaming customer support experience is REQUIRED.
• Experience in online casino or sportsbook operations.
• Hands-on experience with live chat and email support.
• Strong English communication skills (C1/C2 preferred).
• Good problem-solving and multitasking abilities.
• Willing to work onsite at Oakridge Business Park, Mandaue City.
• Amenable to shifting schedules, including nights, weekends, and holidays.

WHAT WE OFFER

• Competitive salary package.
• Supportive and multicultural work environment.
• Career development opportunities.
• Ongoing training and professional development.

Work Location: Oakridge Business Park, Mandaue City

KNOW SOMEONE WHO FITS THE ROLE

Refer a qualified candidate and receive a ₱5,000 EMPLOYEE REFERRAL BONUS!

• ₱1,000 upon signing the job offer.
• ₱4,000 upon successful completion of probationary employment.

Interested applicants may send their updated CV/resume to our email: [Confidential Information]

• Experience in iGaming We'd love to hear from you!