Customer Support Representative Voice

Customer Support Representative Voice

Salary: 23,000 + Incentives

Performance Incentives: Up to 20,000+

We're looking for a Customer Service Representative who is confident in handling customer calls and providing excellent service. The role involves assisting customers through inbound and outbound calls, addressing concerns, and making sure each interaction is handled professionally and efficiently.

• Handle inbound and outbound customer calls professionally.
• Assist customers with inquiries, concerns, and account-related requests.
• Resolve customer issues efficiently while maintaining a high level of service.
• Follow quality, compliance, and call control standards.
• Accurately document customer interactions and updates in internal systems.
• Work closely with the team and escalate concerns when needed to ensure timely resolution.

• At least 6 months to 1 year of international voice experience in a BPO or call center environment.
• Previous experience in a phone-based or contact center support role.
• Experience handling subscriptions, retention, or customer save interactions is an advantage.
• Strong verbal communication and customer service skills.