Customer Support Associate Retail Account
Customer Support Associate Retail Account
metacom careers- Posted 28 days ago
- Be among the first 10 applicants
Job Description
Key Responsibilities
- Assist customers with retail-related inquiries through voice support.
- Troubleshoot basic technical concerns involving products, accounts, or online services.
- Process orders, returns, exchanges, and account updates accurately.
- Provide timely and professional resolutions while ensuring customer satisfaction.
- Maintain accurate documentation of customer interactions using company systems.
- Meet quality, productivity, and customer service performance standards.
- At least High School Graduate (Old Curriculum) or Senior High School Graduate.
- Excellent English communication skills.
- Basic computer navigation and typing skills.
- Willing to work onsite and on a shifting schedule.
- Competitive salary package.
- Paid training.
- HMO and government-mandated benefits.
- 13th Month Pay.
- Career growth and advancement opportunities.
- Supportive and collaborative work environment.
More Info
Key Skills
Basic computer navigation
About Company