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Customer Support Associate - Insurance | Open to Healthcare account Experience

Customer Support Associate - Insurance | Open to Healthcare account Experience

accenture in the philippines
  • Posted 8 hours ago
  • Be among the first 10 applicants

Job Description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

  • HMO coverage (medical, dental, mental health) from day 1 of employment*
  • Allowances, company bonuses, and performance incentives*
  • Company-sponsored training, upskilling and certification*
  • Paid Sick and Vacation Leaves*

As a Customer Service Representative - Insurance, your responsibilities will include:

  • Review completeness and compliance of documents received.
  • Verify accuracy of agent and license information.
  • Analyze data to determine appropriate handling.
  • Encode agent, license, and commission details accurately.
  • Update agent records and create/post correspondences as needed.
  • Identify next steps based on workflow and initiate transactions.

About You: The ideal candidate will have the following skills and experience:

  • Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college
  • With at least 1 year of work experience in any or a combination of the following:
  • Insurance Accounts
  • Healthcare Accounts
  • Retirement Services Accounts
  • Financial Accounts
  • Willing to work full-time onsite in Alabang, Muntinlupa City
  • Flexible with shifting schedules and holiday work

Want to fast-track your application

You're welcome to apply directly to any of our Career Hubs, open Monday to Friday, 9:00 AM to 4:00 PM(except holidays):

Quezon City - 3rd Floor, Gateway Mall, Cubao (Near Smart Araneta Coliseum)

Mandaluyong City - Ground Floor, Robinsons Cybergate 1, Boni Avenue (Near MRT Boni Station)

*Terms and conditions apply

More Info

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Key Skills

Initiate transactions

Verify accuracy of agent and license information

Analyze data to determine appropriate handling

Review completeness and compliance of documents

Update agent records

Create post correspondences

Encode agent license and commission details accurately

Identify next steps based on workflow