Job Description
Looking for your first career opportunity Join our growing team as a Customer Support Associate in Bridgetowne, Quezon City! Whether you're a fresh graduate or have a few months of work experience, this is your chance to build a rewarding career in a dynamic and supportive work environment.
What You'll Do
- Assist customers by providing accurate information and resolving inquiries through phone support.
- Deliver excellent customer service while maintaining professionalism and empathy.
- Handle customer concerns efficiently and provide appropriate solutions.
- Document customer interactions accurately using company systems.
- Meet quality, productivity, and customer satisfaction goals.
- Work collaboratively with team members to deliver an exceptional customer experience.
Qualifications
- College graduate with or without work experience.
- Completed at least 2 years of college with a minimum of 6 months of work experience.
- Above-average English communication skills.
- Good interpersonal and customer service skills.
- Strong analytical and problem-solving abilities.
- Good comprehension and attention to detail.
- Basic knowledge of Microsoft Office applications.
- Willing to work onsite, on shifting schedules, including weekends and holidays.
Enjoy These Benefits
- 20% Night Shift Differential
- HMO coverage for employees starting on Day 1
- HMO coverage for qualified dependent upon certification
- Life and Accident Insurance
- Annual Salary Increase based on performance
- 13th and 14th Month Pay
- Government Mandated Benefits
Start your career with a company that values your growth, recognizes your performance, and provides excellent employee benefits. Apply today and take the first step toward a successful future!
