We're continuously looking for detail-oriented and thoughtful people to join our team. You'll be tasked with answering customer questions through phone calls and video calls and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.
Influx is a growing and profitable startup providing customer support for brands and tech companies on-demand, 24/7, every day of the year. To achieve this, our operation includes more than 1000 team members around the globe
.
Duti
- esYou'll be tasked with answering customer questions over the phone and need to be able to think on your own, communicate clearly and effectively in writing, and empathize with customer
- s.Diagnose and solve the customers problems via phone, email, and cha
- t.Communicate effectively via phone, chat, and email with our custome
- rsCoordinate effectively with peers and your manag
er
Requireme
- ntsFluency in English, spoken and written communicati
- on.Excellent communication skil
- ls.Personal integrity and conscientiousne
- ss.Strong orientation on task completion, results, and strategic goa
- ls.Team play
- er.Continuous learn
- er.Good knowledge of G-suites (Google Docs, Gmail, Google Meets, Calendar, and so o
- n).Have your own lapt
- op.Noise-canceling heads
et.
Bene
- fitsA work-from-home arrangement, which provides some flexibility to a de
- greeAn international team that embraces a growth mindset as well as the importance of coaching. You will grow with
- us!A set of international clients with high standards of excell
- enceA growing company (and industry), which poses challenges as well as opportunit
ies!
Fresh graduates may a
pply!This is a full-time job only, 44 hours per
week.
If you're the one that we're looking for, hit Apply! We'd like to have a chat with y
ou! :)
IMPORTANT
- NOTES:Influx never asks candidates to make any payment throughout the entire recruitment p
- rocess.Successful candidates will be contacted only through email ending with @infl
ux.com.
